CHUWI Manuals & User Guides

CHUWI (Chuwi Innovation And Technology (Shenzhen) Co., Ltd.) was founded in 2004 with a mission to create accessible, high-quality digital technology. Headquartered in Shenzhen, China, CHUWI designs and manufactures a wide array of consumer electronics tailored for global markets.

The brand is best known for its cost-effective yet capable computing devices, including:

• Laptops: Slim and lightweight notebooks like the GemiBook, CoreBook, and HeroBook series.
• Tablèt: Versatile 2-in-1s such as the SurPad, UBook, and the popular Hi10 series.
• Mini PCs: Compact desktop computers including the HeroBox, RZBOX, and LarkBox models.

CHUWI products are designed to provide robust performance for daily tasks, web browsing, and multimedia consumption. The company provides international support and warranty services through its official channels.

• What should I do if my CHUWI laptop or tablet will not turn on?

  First, ensure the battery is fully charged by connecting the original power adapter. If it still does not boot, check the power connections. If the issue persists, try holding the power button for several seconds to force a reset, or contact CHUWI support.

• Where can I download drivers for my CHUWI device?

  Drivers, firmware updates, and user manuals are available at the official CHUWI Support Center (support.chuwi.com).

• Does opening my CHUWI Mini PC to upgrade components void the warranty?

  Generally, self-disassembly or modifications not expressly approved can void the warranty. However, some models allow specific upgrades (like RAM or SSD). Refer to your specific user manual or the warranty policy for details.

• How do I contact CHUWI customer service?

  You can reach CHUWI support via email at service@chuwi.com or by visiting their official website support pages.