Zoom Telephonics 5341J DOCSIS 3.0 Cable Modem manyèl itilizatè

Zoom Telephonics 5341J DOCSIS 3.0 Cable Modem user manual

Zoom Telephonics 5341J DOCSIS 3.0 kab modem

Enfòmasyon sou Modem

DOCSIS 3.0 kab modèm

8 × 4 lyezon chanèl ak vitès ki rive jiska 150 Mbps sou yon koneksyon filaire

Cox rekòmande yon modèm DOCSIS 3.0 16×4 oswa pi wo

Pi wo nivo sèvis

Prefere 150

Devan View

Devan View nan modèm lan ak limyè

Klike pou agrandi.

 
  • Nivo sèvis ki pi wo a baze sou vitès koneksyon branche.
  • Apre modèm kab la anrejistre avèk siksè sou rezo a, la Pouvwa epi Estati endikatè yo eklere kontinyèlman pou endike ke modèm kab la sou entènèt ak konplètman operasyonèl.

Retounen View

Retounen View nan modèm la

Klike pou agrandi.

Zoom 5341J gen pò sa yo ki disponib sou do modèm lan.
  • POUVWA - Konekte modèm kab la ak adaptè pouvwa a.
  • RF - Konekte nan priz miray kab la.
  • Reyajiste - Reyajiste aparèy la.
  • LAN - Konekte nan pò Ethernet sou òdinatè ou oswa rezo lakay ou.

Adrès MAC

MAC fich

Klike pou agrandi.

Adrès MAC yo ekri kòm 12 chif ki genyen tou de lèt ak nimewo (0-9, AF). Yon adrès MAC inik. Premye sis karaktè adrès MAC yo inik pou manifakti aparèy la.

Depanaj

Limyè modèm

Limyè yo endike estati aktyèl modèm ou a. Pou rezoud nenpòt pwoblèm koneksyon, sèvi ak tablo ki anba a.

Limyè modem Estati Pwoblèm
Pouvwa Off Pa gen pouvwa - Verifye tout koneksyon kab epi eseye reset modèm la.
On Okenn
DS

(En)

Klike vèt Etabli yon koneksyon soti nan entènèt la nan òdinatè a - Verifye tout koneksyon kab epi eseye re modem la.
Solid vèt Okenn - koneksyon
Klè ble Negosye yon estokaj DS (en) chanèl - Verifye tout koneksyon kab epi eseye re modem la.
Solid Blue Youn oswa plis DS (en) chanèl yo estokaj
US

(En)

Off Etabli yon koneksyon soti nan òdinatè a sou entènèt la - Verifye tout koneksyon kab epi eseye re modem la.
Solid Okenn
Klè ble Negosye yon estokaj US (en) chanèl - Verifye tout koneksyon kab epi eseye re modem la.
Solid Blue Youn oswa plis DS (en) chanèl yo estokaj
Sou entènèt Klike vèt Etabli yon koneksyon ak founisè kab la - Verifye tout koneksyon kab yo epi eseye re modem la.
Solid vèt Okenn - koneksyon etabli
Off Offline - Verifye tout koneksyon kab epi eseye re modem la.
Link Klike vèt Okenn - done ap koule tankou dlo
Solid vèt Okenn - ki konekte nan aparèy LAN, tankou òdinatè oswa routeur
Off Pa jwenn Ethernet

 

Resous manifakti

Sèvi ak resous sa a soti nan Zoom pou plis enfòmasyon detaye sou 5341J la.
Zoom_5341J_Quick_Start_Guide [PDF]

Referans

Kesyon ak repons

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Kesyon ak Repons

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. I absolutely cannot find how to disable SIP ALG on my zoom cable modem and I cannot find a telephone number that works to contact zoom.

    Kim Bishop asks I absolutely cannot find how to disable SIP ALG on my zoom cable modem and I cannot find a telephone number that works to contact zoom.
    Manuals+ clarified question
    Kesyon

    How do I disable SIP ALG on the Zoom 5341J cable modem and how can I contact Zoom support?

    Repons

    The Zoom 5341J is a bridge-only cable modem, not a gateway or router. Because it does not have built-in routing or firewall capabilities, it does not have a SIP ALG (Session Initiation Protocol Application Layer Gateway) setting to disable. If you are experiencing VoIP issues related to SIP ALG, the setting is likely located in the standalone router connected to the modem's LAN port.

    To resolve this, you should log into your router's web interface (common addresses include 192.168.1.1 or 192.168.0.1) and look for SIP ALG under settings typically labeled as "Firewall," "NAT," or "Advanced Settings."

    Regarding manufacturer support, Zoom Telephonics (now operating largely under the Motorola Brand for retail cable products) can be reached via the following methods:

    • Sipò Websit: motorolanetwork.com/support
    • Imèl: support@motorolanetwork.com
    • Telefòn: 1-800-753-0736 (Standard support hours are Monday-Friday, 8:30 AM to 10:00 PM ET).
  2. My telephone company says to disable SIP ALG but I do not know how and I have not found any support site or telephone number for customer service for this product. I guess there is no customer service for the Zoom cable mode 534ij. Once you buy it …good luck.

    Kim Bishop asks My telephone company says to disable SIP ALG but I do not know how and I have not found any support site or telephone number for customer service for this product. I guess there is no customer service for the Zoom cable mode 534ij. Once you buy it ...good luck.
    Manuals+ clarified question
    Kesyon

    How do I disable SIP ALG on the Zoom 5341J cable modem?

    Repons

    La Zoom 5341J is a standalone cable modem, not a gateway or router. Because it does not have built-in routing or firewall functions, it does not have a SIP ALG setting to disable.

    If your telephone company is requesting this change, the setting will be located in your standalone wireless router (the device connected to the modem's LAN port) rather than the modem itself. You should log into your router's web interface (commonly found at 192.168.0.1 or 192.168.1.1) and look for SIP ALG under the "Firewall," "NAT," or "Advanced Settings" menus.

    Regarding customer service, Zoom Telephonics transitioned its branding to Motorola Network products several years ago. For legacy support, you may try contacting their technical support team at 1-800-753-0797 or visiting their official support site at motorolanetwork.com/support.

Poze yon Kesyon

Ask about setup, compatibility, troubleshooting, or anything missing from this manual. Name and email are optional.