URC is a global leader in smart home automation and control systems, manufacturing premium universal remotes and Total Control® platforms for residential and commercial use.
Universal Remote Control (URC) has been a pioneer in control technology for over 30 years, best known for its high-performance universal remotes and advanced home automation systems. The company offers a wide range of control solutions, from consumer-facing handheld remotes used by cable and satellite providers to the professional-grade Total Control® smart home platform.
URC's systems integrate entertainment, lighting, climate, security, and more into a single, intuitive interface. Engineered for reliability and ease of use, URC products are designed to simplify complex technologies for homeowners and businesses alike.
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Programming methods vary by model. Consumer 'wand' remotes (often used for cable boxes) typically use code entry methods found on the URC Support website. Advanced Total Control systems require programming by a certified URC integrator.
Setup codes and interactive lookup tools are available at urcsupport.com, URC's dedicated consumer support portal.
You can reach URC Technical Support at 800-904-0800 or via email at techsupport@urc-automation.com during business hours (9:00 am - 5:00 pm EST).
Ensure the batteries are fresh and the remote has line-of-sight to the device. If the issue persists, the remote may need to be re-programmed with the correct code for your specific equipment component.