JOOLA Manuals & User Guides

JOOLA is a world-renowned manufacturer of table tennis and pickleball equipment, recognized for championing high-performance standards in racket sports since the 1950s. Originating in Landau, Germany, the company quickly established itself as a leader in the industry, serving as the official table sponsor for three Summer Olympic Games: Atlanta 1996, Sydney 2000, and Athens 2004. With a legacy built on German engineering and innovation, JOOLA caters to a diverse range of athletes, from recreational basement players to professional world champiyon.

In addition to its dominance in table tennis, JOOLA has expanded rapidly into the pickleball market, sponsoring top-ranked players and developing cutting-edge paddles and gear. The brand's product lineup is extensive, featuring indoor and outdoor competition tables, high-quality rackets and rubbers, balls, nets, and game room organizers. Whether equipping a home game room or a competitive arena, JOOLA products are designed for durability, safety, and superior playability.

• How do I submit a warranty claim for my JOOLA product?

  To submit a warranty claim, visit the contact or warranty section on the official JOOLA website. You will typically need to provide your original sales receipt, the product's model number (often found near the barcode), and a description of the issue.

• Can I use my JOOLA indoor table tennis table outside?

  No, indoor tables are designed for climate-controlled environments only. Using an indoor table outdoors can lead to warping, surface damage, and corrosion due to moisture and temperature changes. For outdoor play, ensure you use a model specifically designated as an outdoor table.

• How should I clean the surface of my table tennis table?

  Clean the table surface with a slightly dampened cloth and mild detergent. Avoid using harsh chemicals, abrasive cleaners, or scraping tools, as these can damage the paint and playing surface finish.

• Where can I find the model number on my JOOLA table?

  The model number is usually printed on a sticker located on the undercarriage or frame of the table, often next to the barcode. This number is required for warranty claims and customer service inquiries.