1. Entwodiksyon
The Tenveo TEVO-VHD3U is a Full HD 1080P 60FPS PTZ (Pan-Tilt-Zoom) conference camera designed for various video communication needs, including video conferencing, online education, and live streaming. It features a 3X optical zoom lens, a 114° wide view angle, and supports multiple output interfaces such as USB3.0, HDMI, RS485, and RS232.
This manual provides essential information for setting up, operating, and maintaining your TEVO-VHD3U camera to ensure optimal performance.
Figure 1: Tenveo TEVO-VHD3U PTZ Conference Camera and Remote Control
Karakteristik kle:
- Full HD 1080P 60FPS Video: Delivers clear and smooth video quality.
- Zoom optik 3X: Allows for detailed close-ups without loss of quality.
- 114° lajè View Ang: Captures a broad area, suitable for small to medium-sized rooms.
- Smooth Pan/Tilt Movement: Rotates 350° horizontally (±175°) and 180° vertically (±90°).
- Entèfas miltip: USB3.0, HDMI, RS232, and RS485 for versatile connectivity.
- Pozisyon Prereglaj: Supports 10 presets via IR remote and up to 255 via RS232/RS485.
- Inivèsèl konpatibilite: Works with popular conferencing software like Zoom, OBS, Microsoft Teams, and Google Meet.
Figi 2: Plis paseview of Tenveo TEVO-VHD3U Camera Features
2. Enstalasyon
2.1 Kontni pake a
Verifye ke tout atik yo prezan nan pakè a:
- Tenveo FHD 1080P 60FPS PTZ Camera (TEVO-VHD3U)
- IR Remote Control
- DC 12V pouvwa adaptè
- USB3.0 kab
- Manyèl itilizatè
- Mi mòn
- Montaj vis
Figi 3: Sa ki pakè
2.2 Opsyon Enstalasyon
The camera supports various installation methods:
- Plasman Desktop: Mete kamera a sou yon sifas ki plat.
- Monitor Mounting: Securely attach to the top of a monitor.
- Montaj mi: Use the included wall mount bracket and screws.
- Montaj plafon: Use the included wall mount bracket and screws for inverted installation.
- Montaj tripod: Attach to a standard tripod using the threaded hole on the base.
Figure 4: Multiple Installation Options
2.3 Konekte Kamera a
- Koneksyon pouvwa: Connect the DC 12V Power Adapter to the camera's power input and then to an electrical outlet.
- Video Output (USB3.0): Connect the USB3.0 cable from the camera to a USB3.0 port on your computer. This provides video and control.
- Sòti Videyo (HDMI): Connect an HDMI cable (not included) from the camera's HDMI output to a display or video capture device.
- Control (RS232/RS485): For professional control, connect RS232 or RS485 cables to a compatible control system (e.g., serial joystick).
Figure 5: Connectivity Diagram
3. Operasyon Enstriksyon
3.1 Limen/Etenyen
Once connected to power, the camera will automatically power on. The front panel indicators will show the power status. Use the power button on the remote control to toggle between active and standby modes.
3.2 Fonksyon kontwòl Remote
The included IR remote control allows for easy adjustment of camera functions. Ensure line of sight to the camera's IR receiver.
Figure 6: IR Remote Control Layout
- Kle kontwòl PTZ: Use the arrow keys to pan (left/right) and tilt (up/down) the camera.
- Zoom Keys: Use '+' and '-' buttons for zooming in and out. Separate buttons are provided for slow and fast zoom.
- Focus Keys: Adjust focus manually or select auto-focus.
- Preset Keys (1-9, SET, RESET):
- To set a preset: Position the camera, press SET, then press a number (1-9).
- To recall a preset: Press the corresponding number (1-9).
- To reset a preset: Press RESET, then press the number of the preset to clear.
- MENI: Access the On-Screen Display (OSD) menu for advanced settings.
- PTZ Reset Key: Returns the camera to its original home position.
3.3 Konpatibilite lojisyèl
The TEVO-VHD3U camera is compatible with a wide range of video conferencing and streaming platforms. Simply connect the camera via USB3.0, and it should be recognized as a standard webcam device.
- Zoom
- Ekip Microsoft
- Google Meet
- OBS Studio
- YouTube Live
- Webex
- Ak anpil ankò.
Figure 7: Universal Software Compatibility
4. Antretyen
Bon antretyen asire lonjevite ak pèfòmans optimal kamera ou a.
- Netwayaj: Use a soft, dry cloth to clean the camera body. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Depo: When not in use for extended periods, store the camera in a dry, dust-free environment.
- Anviwònman: Operate the camera indoors only. Avoid exposing it to extreme temperatures, humidity, or direct sunlight.
- Manyen: Handle the camera with care. Avoid sudden impacts or dropping the device.
NAN. Depanaj
If you encounter issues with your Tenveo TEVO-VHD3U camera, refer to the following common troubleshooting steps:
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Pa gen pwodiksyon videyo | Loose cable connection, incorrect input selection on display, camera not powered on. | Check all cable connections (USB, HDMI, power). Ensure the camera is powered on. Select the correct input source on your display or software. |
| Remote kontwòl pa travay | Batteries depleted, obstruction, incorrect camera address. | Replace remote control batteries. Ensure no obstructions between remote and camera. Verify camera address settings if using multiple cameras. |
| Odinatè a pa rekonèt kamera a | USB cable issue, driver issue, incompatible USB port. | Try a different USB port (preferably USB3.0). Use the provided USB cable. Restart your computer. Check device manager for driver status. |
| Pan/Tilt/Zoom movement is jerky or unresponsive | Interference, power fluctuations, mechanical obstruction. | Ensure the camera is on a stable surface. Check power supply. If using remote, ensure clear line of sight. |
If the problem persists after attempting these solutions, please contact Tenveo customer support.
6. Espesifikasyon
| Karakteristik | Spesifikasyon |
|---|---|
| Nimewo Modèl | TEVO-VHD3U |
| Dimansyon pwodwi | 5.98 x 9.72 x 6.69 pous |
| Pwa atik | 3.01 liv |
| Teknoloji Capteur Foto | CMOS |
| Rezolisyon Capture Videyo | 1080p |
| Maksimòm Longè Fokal | 30mm |
| Ouverture maksimòm | 1.96 f |
| Fòma Capture Videyo | H.264/H.265/MJPG/YUY2 |
| Koneksyon Teknoloji | HDMI, USB |
| Koulè | Nwa |
| Pan wotasyon | 350° (± 175°) |
| Panche wotasyon | 180° (± 90°) |
| Zoom optik | 3X |
7. Garanti ak sipò
7.1 Enfòmasyon sou Garanti
Tenveo offers a 3-ane garanti estanda for the TEVO-VHD3U PTZ Conference Camera. This warranty covers manufacturing defects and ensures product reliability. Additionally, a 30-Day No-Questions-Asked Money-Back Guarantee is provided for risk-free purchase.
7.2 Sipò teknik
Tenveo provides LIFETIME technical support service. If you have any questions, require assistance with setup, or encounter any issues not covered in this manual, please contact Tenveo customer service. Support representatives are available to reply within 12 hours and provide satisfactory solutions, including remote assistance if necessary.
For support, please refer to the contact information provided with your product packaging or visit the official Tenveo websit.
