Poly DA85 USB-A/USB-C Digital Adapter Instruction Manual

1. Plis paseview

The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.

Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.

2. Karakteristik kle

• Koneksyon inivèsèl: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
• Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
• Pwoteksyon Acoustic: Incorporates technology to manage safe volume levels, protecting user hearing.
• Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
• Konpatibilite platfòm: Works with major call center platforms including Avaya, Genesys, and Cisco.

3. Enstriksyon Enstalasyon

3.1 Konekte kas ekoutè ou a

Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.

Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.

3.2 Konekte ak òdinatè w la

Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.

Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.

4. Operasyon Enstriksyon

The Poly DA85 features an inline control unit for easy management of your calls and audio.

Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.

• Bouton Reponn/Fen Apèl: Press the phone icon button to answer or end a call.
• Volim monte / desann bouton: Sèvi ak bouton '+' ak '-' yo pou ajiste volim koute a.
• Bouton Mikwofòn bèbè: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
• Speaker Mute Button: Press the speaker icon button to mute or unmute your speaker.

Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.

5. Antretyen

• Netwayaj: Sèvi ak yon twal mou epi sèk pou netwaye adaptè a. Evite itilize pwodui netwayaj likid oswa solvan.
• Depo: Sere adaptè a nan yon kote ki fre epi sèk lè w pa ap itilize li.
• Swen kab: Evite pliye byen file oswa rale kab la twòp pou anpeche li domaje.

NAN. Depanaj

6.1 No Audio or Microphone Not Working

• Ensure the QD headset is securely connected to the adapter.
• Verify the USB connector is fully inserted into your computer's USB port.
• Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
• Confirm that the microphone and speaker mute buttons on the inline control are not activated.
• Eseye konekte adaptè a nan yon lòt pò USB sou òdinatè w la.

6.2 Call Control Buttons Not Responding

• Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
• Restart your communication software or computer.

7. Espesifikasyon

8. Garanti ak sipò

For warranty information and technical support, please refer to the official Poly website or contact your authorized Poly reseller. Keep your purchase receipt for warranty claims.

Resous sou entènèt ak FAQ yo ka disponib tou sou paj sipò manifakti a.