Snom M18 KLE SIP DECT 4-Line Desk Office Phone User Manual
Model: M18 KLE
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Snom M18 KLE SIP DECT 4-Line Desk Office Phone.
Gid Enstalasyon
Kontni pake
- Snom M18 KLE Desk Phone Unit
- Aparèy
- Aparèy kòd
- Ethernet kab
- AC pouvwa adaptè
Enstalasyon fizik
Konekte telefòn nan: Plug one end of the coiled handset cord into the handset and the other end into the port labeled with a handset icon on the side of the phone base.
Konekte sou rezo a: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network router or switch.
Konekte pouvwa: Plug the AC power adapter into the power port on the back of the phone, then plug the adapter into a standard electrical outlet. The phone will power on automatically.
Inisyal Konfigirasyon
Upon first power-on, the phone may display a setup wizard or attempt to obtain network settings via DHCP. Follow the on-screen prompts to configure basic settings such as language, time zone, and network parameters if not automatically assigned.

Imaj: Devan view of the Snom M18 KLE Desk Office Phone, showing the display, keypad, and function buttons. The handset is cradled on the left side, and a DECT antenna is visible on the right.
Enstriksyon Operasyon
Fonksyon Apèl Debaz yo
Fè yon apèl:
Ranmase appareil la oswa peze la Oratè bouton.
Fè nimewo telefòn ou vle a lè l sèvi avèk klavye a.
Peze a APEL bouton an oubyen tann kèk segond pou apèl la konekte otomatikman.
Reponn yon apèl:
Lè telefòn nan sonnen, ranmase aparèy la oubyen peze bouton an Oratè bouton pou reponn.
Fini yon apèl:
Mete telefòn nan tounen nan sipò a oubyen peze bouton an Oratè bouton ankò.
Karakteristik avanse apèl
Kenbe: Pandan yon apèl aktif, peze la KENBE button to place the call on hold. Press KENBE ankò pou rekòmanse apèl la.
Transfè:
Pandan yon apèl aktif, peze la TRANSFÈ soft key (may be labeled differently on screen).
Konpoze nimewo kote ou vle transfere apèl la.
Pou fè yon transfè avèg, peze la TRANSFÈ soft key again before the recipient answers. To perform an attended transfer, wait for the recipient to answer, announce the call, then press TRANSFÈ.
Konferans: The phone supports 3-way local conferencing. During an active call:
Peze a KONF soft key (or similar). The first call is placed on hold.
Fè nimewo twazyèm pati a.
Yon fwa twazyèm moun nan reponn, peze bouton an KONF Peze kle a ankò pou rantre nan tout gwoup yo.
Bèbè: Peze a BÈN bouton pou mete mikwofòn ou an silans pandan yon apèl. Peze l ankò pou debloke son an.
Pa deranje (DND): Peze a DND button to activate or deactivate Do Not Disturb mode. When active, incoming calls will be redirected or sent to voicemail without ringing the phone.
Navigasyon Menu
Use the 4-way navigational pad and the CHWAZI soft key to navigate through the phone's menus. Soft keys below the display change functionality based on the current screen.
Phonebook and Call History
Anyè: Peze a ANYE soft key to access your local phonebook. You can add, edit, and delete contacts.
Rele Istwa: Peze a ISTWA RELE bouton pou view a list of dialed, received, and missed calls.
Antretyen ak Swen
Netwaye Aparèy la
To clean the phone, use a soft, damp cloth. Avoid using abrasive cleaners or solvents, as these can damage the phone's surface. Ensure the phone is unplugged before cleaning.
Ranplasman batri
The deskset contains a 2.4V/750 mAh Ni-MH battery. If battery performance degrades significantly over time, contact Snom support or a qualified technician for replacement. Do not attempt to replace the battery yourself unless specifically instructed by Snom.
Mizajou mikrolojisyèl
Periodically, Snom may release firmware updates to improve performance and add new features. Consult your system administrator or the Snom website for instructions on how to update your phone's firmware.
Depanaj
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Pa gen ton | Phone not powered, network cable disconnected, or SIP registration failure. | Check power connection. Ensure Ethernet cable is securely connected. Verify SIP account registration status on the display. Restart the phone. |
| M pa ka fè/resevwa apèl | SIP registration issue, DND active, or network problem. | Check SIP registration. Deactivate DND. Verify network connectivity. Contact your IT administrator. |
| Ekran an vid oswa bloke | Power issue or software error. | Unplug the power adapter, wait 10 seconds, then plug it back in. If the issue persists, contact support. |
| Pòv kalite odyo | Network congestion, faulty cable, or handset issue. | Check network connection and bandwidth. Try a different handset or headset. |
Espesifikasyon teknik
- Ekspozisyon: 3.5-inch 102 x 66 pixels (w x h) mono LCD with blue/white backlighting
- Kle liy: 4 programmable LED backlit line keys
- Kle Fonksyonalite yo: 17 kle fonksyon espesyal
- Navigasyon: 4-way navigational pad
- Vitès Rele: 32 speed dial keys (2 pages x 16)
- Voice Quality: HD voice for receiver and speakerphone, Full-duplex speakerphone
- Headset Support: HAC receiver, 2.5mm corded headset jack
- Gestion apèl: 4-line call handling (active and held), 3-way local conference, N-way network conference, Intercom, Call transfer (blind/attended), Call hold, Call forwarding, Mute, Redial, Caller ID
- Annuaire: Local up to 1,000 entries, XML/LDAP remote phonebook
- Rele Istwa: Jiska 200 antre
- Batri: Deskset battery: 2.4v/750 mAh Ni-MH
- Sous pouvwa: Corded Electric (Included AC Adapter)
- Standby/Talk Time: 36 hours standby / 7 hours talk time
Enfòmasyon sou Garanti
The Snom M18 KLE SIP DECT 4-Line Desk Office Phone comes with a 3-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. For full terms and conditions, please refer to the official Snom warranty policy available on their websit oswa kontakte sipò kliyan.
Sipò pou Kliyan
For technical assistance, warranty claims, or further information, please visit the official Snom website or contact their customer support department. Keep your product model number (M18 KLE) and purchase details ready when contacting support.





