1. Entwodiksyon
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Pwodwi souview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.

Deskripsyon imaj: This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Konpozan kle:
- Ekspozisyon LCD: 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Indicates new voicemail messages.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Navigasyon Pad: 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Klavye nimerik: Kle estanda 0-9, *, # pou konpoze nimewo.
- Aparèy odyo HD: For high-definition voice communication.
- Full-duplex Speakerphone: Pou kominikasyon san men.
- Kle Fonksyon: INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Mikwofòn (MIC): Mikwofòn entegre.
3. Enstalasyon
3.1. Koneksyon pouvwa
- Connect the included AC adapter to the power port on the back of the deskset.
- Ploge adaptè AC a nan yon priz elektrik estanda.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Koneksyon rezo
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Handset Battery Installation and Charging
- Louvri lòj batri a sou aparèy la.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Fèmen lòj batri a.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Inisyal Konfigirasyon
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web koòdone atravè a web browser for advanced configuration by entering the deskset's IP address.
4. Operasyon Enstriksyon
4.1. Fonksyon Apèl Debaz yo
- Fè yon apèl: Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Reponn yon apèl: Pick up the handset or press the SPEAKER button when the phone rings.
- Fini yon apèl: Place the handset back on the cradle or press the SPEAKER button again.
- Placing a Call on Hold: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Sèvi ak Karakteristik
- Pa deranje (DND): Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- Headsets: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Oratè: Press the SPEAKER button to activate hands-free mode.
- Ajisteman Volim: Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Annuaire: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Rele Istwa: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Mesaj: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Intercom: Use the INTERCOM button for internal communication between DECT phones.
- Klavye Lock: Use the menu options to lock the keypad to prevent accidental dialing.
5. Antretyen
5.1. Netwayaj
- Wipe the deskset and handset with a soft, damp twal.
- Pa sèvi ak pwodui netwayaj abrazif oswa solvang, paske yo ka domaje sifas la.
- Asire w ke aparèy la dekonekte anvan w netwaye.
5.2. Swen batri
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- Pou batri a dire pi lontan, chaje aparèy la nèt anvan premye itilizasyon li.
- Si ou pa pral itilize aparèy la pou yon bon bout tan, retire pil la pou anpeche li koule.
NAN. Depanaj
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| No dial tone or cannot make/receive calls | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| Telefòn nan pa chaje | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Espesifikasyon
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Karakteristik | Detay |
|---|---|
| Ekspozisyon | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Liy kle | 4 programmable LED backlit line keys |
| Kle Karakteristik | 17 kle fonksyon espesyal |
| Kle Konpozisyon Rapid | 32 (2 pages x 16) |
| Kalite vwa | HD voice for receiver and speakerphone |
| Speakerphone | Full-duplex |
| Headset Jack | 2.5mm corded headset jack |
| Rele manyen | 4-line call handling (active and held) |
| Local Phonebook | Jiska 1,000 antre |
| Rele Istwa | Jiska 200 antre |
| Anyè Remote | XML/LDAP support |
| Konferans apèl | 3-way local, N-way network |
| Rele Transfè | Blind/attended |
| Kalite batri | 2.4V/750 mAh Ni-MH |
| Tan sibstiti | 36 èdtan |
| Tan pale | 7 èdtan |
| Sous pouvwa | Included AC Adapter, Battery Powered |
| Aparèy konpatib | SIP-based systems and services |
| Dimansyon | 11 x 8.75 x 4.5 pous (Pakè) |
| Pwa atik | 2.45 liv |
8. Enfòmasyon sou Sekirite
AVÈTISMAN: Pwodui sa a gen pwodui chimik Eta Kalifòni konnen ki lakòz kansè ak domaj nesans oswa lòt domaj repwodiktif.
Toujou swiv prekosyon sekirite debaz yo lè w ap itilize pwodui sa a pou diminye risk dife, chòk elektrik, ak blesi pou moun.
- Pa sèvi ak pwodui sa a tou pre dlo oswa lè ou mouye.
- Avoid using the product during an electrical storm.
- Pa louvri aparèy la casing; konfye tout antretyen bay pèsonèl kalifye.
- Sèvi ak adaptè pouvwa a sèlman ki bay aparèy la.





