AudioCodes UC445HDEG

AudioCodes 445HD UC445HDEG IP VoIP Phone User Manual

Model: UC445HDEG

1. Pwodwi souview

The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.

AudioCodes 445HD IP VoIP Phone with handset and stand

Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.

2. Pake kontni

Verifye ke tout atik sa yo enkli nan pake pwodwi ou a:

  • AudioCodes 445HD IP Phone Unit
  • Handset with Coiled Cord
  • Kanpe biwo
  • Ethernet kab
  • Gid demaraj rapid / Manyèl itilizatè (dokiman sa a)

3. Physical Description and Components

The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:

  • Aparèy: Ergonomically designed for comfortable calls. Connects via a coiled cord.
  • 4.3" Color Screen: Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
  • Klavye nimerik: Standard 0-9 keys for dialing, along with *, #, and function keys.
  • Gwoup Navigasyon: Central "OK" button with directional arrows for menu navigation.
  • Bouton Fonksyon: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
  • Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
  • Bouton Oratè: Pou kominikasyon san men.
  • Headset Jack: For connecting an external headset.
Close-up of AudioCodes 445HD phone screen and keypad

Figi 2: Detaye view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.

4. Enstalasyon

4.1. Asanblaj Telefòn nan

  1. Tache kanpe la: Aliyen sipò biwo a ak fant ki sou dèyè inite telefòn nan epi tache l nan plas li.
  2. Konekte telefòn nan: Branche yon bout kòd telefòn ki vlope a nan telefòn nan epi lòt bout la nan pò telefòn nan ki sou baz telefòn nan.

4.2. Konekte ak rezo a ak kouran an

  1. Koneksyon Ethernet: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Adapter (Optional): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
  3. Bòt moute: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.

5. Operasyon Enstriksyon

5.1. Fonksyon Apèl Debaz yo

  • Fè yon apèl:
    1. Pick up the handset, press the speakerphone button, or press a line key.
    2. Konpoze nimewo telefòn ou vle a avèk klavye nimerik la.
    3. Peze a Rele kle fonksyonèl la oubyen tann apèl la konekte otomatikman.
  • Reponn yon apèl:
    1. When the phone rings, pick up the handset, press the speakerphone button, or press the flashing line key.
  • Fini yon apèl:
    1. Kwoke appareil a oswa peze la Fini apèl mou kle.

5.2. Using the Integrated LCD Sidecar

The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.

5.3. Karakteristik avanse

  • Kenbe: Pandan yon apèl aktif, peze la KENBE bouton pou mete apèl la an atant. Peze l ankò pou rekòmanse.
  • Transfè: Pandan yon apèl aktif, peze la TRANSFÈ button. Dial the number to transfer to, then press the Transfè mou kle.
  • Rekomanse: Peze a RAPLIKE bouton an pou rele dènye nimewo ou te konpoze a.
  • Kontak: Peze a KONTAK button to access your phone's directory.
  • Meni: Peze a MENI button to access phone settings and advanced options.

6. Antretyen

To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:

  • Netwayaj: Use a soft, dry, lint-free cloth to clean the phone's surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
  • Anviwònman: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
  • Câbles: Asire w tout kab yo byen konekte epi yo pa kwense oswa fòse.

NAN. Depanaj

This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.

PwoblèmKòz posibSolisyon
Telefòn nan pa limen.No power (PoE or AC adapter).Check Ethernet cable connection for PoE. If using AC adapter, ensure it's properly connected to phone and power outlet.
Pa gen ton rele.Network connectivity issue; phone not registered with VoIP service.Verify Ethernet cable connection. Check network status on phone screen. Contact your IT administrator or VoIP service provider.
Cannot hear caller / Caller cannot hear me.Volume too low; faulty handset/headset; network audio issue.Adjust volume using the volume buttons. Test with speakerphone. Check handset/headset connection. Contact IT support if issue persists.
Sidecar display is blank or unresponsive.Software glitch; connection issue.Restart the phone by unplugging and re-plugging the power/Ethernet cable. If issue persists, contact technical support.

8. Espesifikasyon

KarakteristikDetay
Modèl445HD UC445HDEG
MakAudioCodes
Ekspozisyon4.3" Color Screen
SidecarIntegrated LCD Sidecar
Kalite TelefònCorded IP Phone (VoIP)
Sous pouvwaFil elektrik (konpatib ak PoE)
Pwa atik3 liv
Dimansyon pake6 x 4 x 3 pous
KoulèAjan, Nwa
Aparèy konpatibComputer systems, VoIP services, IP-based communication devices
Kapasite Apèl KonferansDebaz
Operasyon Plizyè LiySingle-Line Operation (Note: Sidecar provides additional programmable keys)
Idantifikasyon Moun k ap rele aNon

9. Garanti ak sipò

AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes websit.

For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.

Pou kesyon jeneral, ou ka vizite AudioCodes websit.

Dokiman ki gen rapò - UC445HDEG

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