Manyèl Itilizatè Telefòn Biwo Polycom VVX 250 IP

Pwodwi souview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Karakteristik kle:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Devan view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Gid Enstalasyon

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Kontni pake:

• Polycom VVX 250 IP Desk Phone unit
• Telefòn ak kòd espiral
• Ethernet kab
• Kanpe biwo
• (Note: Power adapter may be sold separately depending on model/region.)

Koneksyon fizik:

1. Konekte telefòn nan: Branche yon bout kòd espiral la nan telefòn nan epi lòt bout la nan pò telefòn nan ki sou baz telefòn nan.
2. Konekte sou rezo a: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Konekte pouvwa: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Konekte ak PC (Si ou vle): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Konekte kas ekoutè a (opsyonèl): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Fèmen view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Premye demaraj:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Enstriksyon Operasyon

Fè yon apèl:

1. Pran telefòn nan, peze bouton Oratè a, oubyen peze yon bouton liy.
2. Fè nimewo ou vle a lè l sèvi avèk klavye a.
3. Press the Dial soft key or wait for the call to connect automatically.

Reponn yon apèl:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• Sèvi ak la Cluster Navigasyon (up, down, left, right arrows, and Select button) to browse through menus and options.
• Peze a Lakay button to return to the main menu or idle screen.
• Kle mou: The buttons directly below the display change their function based on the current screen or activity.

Fonksyon komen:

• Kenbe: Press the Hold button during an active call to place it on hold. Press again to resume.
• Transfè: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• Bèbè: Press the Mute button to mute your microphone during a call. Press again to unmute.
• Oratè: Press the Speakerphone button to toggle speakerphone mode on or off.
• Headsets: Press the Headset button to switch audio to a connected headset.
• Kontwòl Volim: Sèvi ak la + epi - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Aksè nan meni yo:

Soti nan ekran an san fè anyen konsa, peze la Lakay button to access the main menu. Options typically include:

• Nouvo apèl
• Messages (Voicemail)
• Directories (Contact lists)
• DND (Pa deranje)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Antretyen

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• Netwayaj: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Retire pousyè: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Jesyon kab: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Kondisyon anviwònman: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• Mizajou lojisyèl: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Depanaj

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Pa gen ton pou rele/Pa ka fè apèl:

• Tcheke Koneksyon Rezo a: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Sik pouvwa: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verifye Eta Rezo a: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Kalite odyo pòv:

• Ajiste Volim: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• Konjesyon rezo a: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• Vwa HD: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Ekspozisyon pa travay:

• Tcheke pouvwa: Ensure the phone is receiving power.
• Sik pouvwa: Perform a power cycle as described above.
• Anviwònman klète: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Telefòn nan pa anrejistre:

• Koneksyon rezo: Confirm the phone has an active network connection.
• Konfigirasyon: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Firmware: Outdated firmware can sometimes cause registration issues.

Espesifikasyon

Ki sa ki nan bwat la

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Aparèy
• Aparèy kòd
• Kab Rezo (Etènèt)
• Kanpe biwo
• Gid Quick Start

Note: Power adapter may be sold separately depending on the specific product variant or region.

Garanti ak sipò

Enfòmasyon sou garanti:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

Sipò teknik:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Sipò sou entènèt: Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• Sipò telefòn: Contact your regional Poly support hotline.
• Founisè sèvis: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.