1. Entwodiksyon
The ANVIZ C2C-PRO is an advanced RFID and PIN-based time attendance system designed for efficient employee time tracking. This device features a Linux platform, integrated web server, and multiple connectivity options including TCP/IP (PoE), Wi-Fi, USB, and RS485. This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your C2C-PRO system.
2. Pake kontni
Tanpri verifye ke tout atik ki nan lis anba a yo enkli nan pakè ou a:
- 1 x ANVIZ C2C-PRO RFID/PIN Time Attendance Device
- 1 x DC12V 1A Power Adapter
- 1 x CrossChex Time Attendance Software (Self-installing)
- 1 x Hardware/Software User Manual
3. Aparèy souview
The C2C-PRO device features a compact design with a clear display, numeric keypad, and an integrated RFID reader for convenient time tracking.

Figi 1: Devan view of the ANVIZ C2C-PRO device, showing the display, keypad, and RFID reader area.

Figi 2: Side view of the ANVIZ C2C-PRO device, highlighting the USB port for data transfer.
Konpozan kle:
- Ekspozisyon ekran: Shows time, date, status, and menu options.
- Klavye: For entering PINs, navigating menus, and confirming selections.
- Lektè RFID: For scanning RFID cards (Mifare, HID, Allegion compatible).
- Pò USB: For data transfer via USB pen drive.
- Pò Rezo (RJ45): For TCP/IP connection, supporting Power over Ethernet (PoE).
- Antre pouvwa: For connecting the DC12V 1A power adapter.
4. Enstalasyon
4.1 Enstalasyon Materyèl
- Montaj: Securely mount the C2C-PRO device to a wall or flat surface using appropriate hardware (not included).
- Koneksyon pouvwa: Connect the provided DC12V 1A power adapter to the device's power input port and plug it into a power outlet. The device will power on automatically.
- Koneksyon Rezo (Si ou vle): For network connectivity, connect an Ethernet cable to the device's RJ45 port. If using Power over Ethernet (PoE), ensure your network switch or injector supports PoE. Alternatively, configure Wi-Fi settings through the device menu.
- Koneksyon USB (Si ou vle): For direct data transfer, a USB pen drive can be inserted into the USB port.
4.2 Software Installation (CrossChex)
The CrossChex time attendance software is compatible with Windows operating systems. Follow these steps to install:
- Insert the CrossChex software CD or run the installer from the provided USB drive/download.
- Swiv envit ki sou ekran an pou konplete enstalasyon an.
- Once installed, launch the CrossChex application. The software supports up to 999 C2C-PRO devices.

Figure 3: CrossChex Standard software interface, showing various settings and management options.
4.3 Konfigirasyon Inisyal Aparèy la
After powering on, configure basic settings directly on the device:
- Aksè meni: Press the 'M/OK' button to access the main menu. You may need to enter an administrator PIN if one is set.
- Mete dat ak lè: Navigate to 'Settings' > 'Date/Time' to adjust the current date and time.
- Anviwònman rezo: If using Wi-Fi, navigate to 'Network' > 'Wi-Fi' to connect to your wireless network. For wired connections, ensure 'Network' > 'TCP/IP' settings are correct (DHCP or static IP).
5. Operasyon
5.1 Enskripsyon itilizatè
Before employees can use the system, they must be registered:
- Sou Aparèy: From the main menu, navigate to 'User' > 'Add User'. Enter the user ID, name, and register their RFID card by scanning it, or set a PIN.
- Via CrossChex Software: Connect the device to the software. In CrossChex, go to 'User Management' to add new users, assign RFID cards, and PINs.
5.2 Clocking In/Out
Employees can clock in or out using their registered RFID card or PIN:
- Using RFID Card: Present the registered RFID card to the RFID reader area on the device. The device will confirm the successful clocking event.
- Using PIN: Press the 'IN' or 'OUT' button (if available, or follow on-screen prompts), enter the registered PIN using the keypad, and press 'OK'.
5.3 Data Management with CrossChex Software
The CrossChex software allows for comprehensive management of attendance data:
- Konekte aparèy: Ensure the C2C-PRO device is connected to the PC via network (TCP/IP, Wi-Fi) or USB.
- Download Records: In CrossChex, navigate to the 'Attendance' or 'Data' section and select 'Download Records' to retrieve attendance logs from the device.
- Jenere rapò: Use the software's reporting features to generate various attendance reports, such as daily, weekly, or monthly summaries, late arrivals, early departures, and overtime.
- Anviwònman sistèm: Configure shifts, holidays, departments, and other system parameters within the software.
6. Antretyen
6.1 Netwayaj
Pou asire pèfòmans optimal ak lonjevite aparèy ou an:
- Wipe the device's exterior and screen with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or aerosol sprays, as these can damage the device.
- Ensure no liquids enter the device's ports or openings.
6.2 Sovgad Done
Regularly back up your attendance data from the C2C-PRO device to the CrossChex software, and then back up the software's database. This prevents data loss in case of device malfunction or system issues.
- In CrossChex, locate the 'Backup Database' option (refer to Figure 3 for typical location).
- Perform backups to a secure location on your computer or network storage.
NAN. Depanaj
This section addresses common issues you might encounter with your ANVIZ C2C-PRO system.
7.1 Aparèy la pa limen
- Check if the power adapter is securely connected to both the device and a working power outlet.
- Verify that the power outlet is supplying power.
- If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the PoE injector/switch is functioning correctly.
7.2 Cannot Connect to PC / Software
If the CrossChex software cannot connect to the C2C-PRO device:
- Rezo Koneksyon: Ensure the device and PC are on the same network. Check the device's IP address and the network settings in CrossChex. Ping the device's IP address from the PC to confirm network connectivity.
- Koneksyon Wi-Fi: Verify the device is connected to the correct Wi-Fi network and has a stable signal.
- Koneksyon USB: If using a USB pen drive for data transfer, ensure the drive is formatted correctly and inserted properly. The software connects directly to the device via network, not typically via USB for live connection.
- Pare-feu/Antiviris: Temporarily disable your PC's firewall or antivirus software to see if it's blocking the connection. Add CrossChex to your security software's exceptions.
- Anviwònman aparèy: Confirm that the device's communication settings (e.g., TCP/IP port) match those configured in the CrossChex software.
7.3 RFID Card or PIN Not Recognized
- Ensure the RFID card or PIN is correctly registered in the device and software.
- For RFID cards, ensure you are presenting the card correctly to the reader area.
- Verify that the RFID card type (Mifare, HID, Allegion) is compatible with your C2C-PRO model.
- If using a PIN, double-check the entered digits.
8. Espesifikasyon
| Karakteristik | Spesifikasyon |
|---|---|
| Non modèl | C2C-PRO |
| Mak | ANVIZ |
| Metòd Idantifikasyon | RFID (Mifare, HID, Allegion compatible), PIN Code |
| Sistèm operasyon | platfòm Linux |
| Koneksyon | TCP/IP (PoE), Wi-Fi, USB (for pen drive), RS485 |
| Karakteristik entegre | Web Sèvè |
| Dimansyon (L x W x H) | 14 x 3.2 x 19 cm |
| Pwa | 850 gram |
| Koulè | Nwa |
| Pwovizyon pou pouvwa | DC12V 1A (Adapter included) |
| Batri obligatwa | Non |
| Konpatibilite lojisyèl | CrossChex (Windows, Linux) |
| UPC | 850770008047 |
9. Enfòmasyon sou Garanti
ANVIZ products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official ANVIZ websit la. Kenbe resi acha ou kòm prèv acha pou nenpòt reklamasyon garanti.
10. Sipò
For technical assistance, product inquiries, or further support, please contact ANVIZ customer service through the following channels:
- Ofisyèl Websit: Visit the ANVIZ official websit pou kesyon yo poze souvan, telechajman, ak enfòmasyon pou kontakte yo.
- Sipò Imèl: Refer to your product documentation for the appropriate support email address.
- Distributor/Reseller: Contact the authorized ANVIZ distributor or reseller from whom you purchased the product.





