Snom 300 IP Phone User Manual

1. Entwodiksyon

This manual provides detailed instructions for the setup, operation, and maintenance of your Snom 300 IP Phone. The Snom 300 is a SIP-based business telephone designed for efficient communication in professional environments. It features a backlit display, programmable function keys, and support for various VoIP functionalities.

Please read this manual thoroughly before using your device to ensure proper functionality and to maximize its capabilities.

2. Enfòmasyon sou Sekirite

Obsève règ sekirite sa yo pou evite domaje aparèy la oswa blese tèt ou:

• Pa ekspoze telefòn nan nan dlo oswa imidite.
• Avoid placing the phone near heat sources or in direct sunlight.
• Use only the power supply specified for this device (if not using Power over Ethernet).
• Keep the phone away from strong electromagnetic fields.
• Pa eseye ouvri oswa repare aparèy la tèt ou. Konfye tout antretyen bay pèsonèl kalifye.

3. Pake kontni

Verifye ke pake ou a gen atik sa yo:

• Snom 300 IP Phone unit
• Aparèy
• Aparèy mawonnen kòd
• Ethernet kab
• Kanpe biwo
• Gid Enstalasyon Rapid (si enkli)

Imaj 3.1: Contents of the Snom 300 IP Phone package, including the main phone unit, handset, coiled cord, Ethernet cable, and desk stand.

4. Fizik Plis paseview

Familiarize yourself with the components of your Snom 300 IP Phone.

Imaj 4.1: Devan view of the Snom 300 IP Phone, showing the display, navigation keys, dial pad, and programmable function keys.

4.1 Panèl devan

• Ekspozisyon: 2 x 16 character backlit LCD for call information and menu navigation.
• Kle Navigasyon: Up, Down, Left, Right, and OK buttons for menu interaction.
• Dial Pad: Standard 12-key numeric keypad.
• Programmable Function Keys: 6 keys with LEDs for speed dials, line appearances, or feature access.
• Kontwòl Volim: Buttons to adjust handset, headset, and speakerphone volume.
• Bouton Oratè: Aktive/dezaktive oratè a.
• Headset Button: Toggles between headset and handset/speakerphone.
• Message Waiting Indicator (MWI) LED: Flashes to indicate new voicemail messages.

4.2 Panèl dèyè ak pò yo

Imaj 4.2: Dèyè view of the Snom 300 IP Phone, highlighting the Ethernet ports, handset port, and optional power input.

• Pò LAN (RJ45): Connects to your network switch or router. Supports Power over Ethernet (PoE).
• PC Port (RJ45): Connects to your computer, allowing it to share the network connection through the phone's built-in switch.
• Handset Port (RJ9): Connects the coiled cord from the handset.
• Headset Port (RJ9): Connects an optional headset.
• Power Input (DC 5V): For connecting an optional external power adapter if PoE is not used.

5. Enstalasyon

Follow these steps to set up your Snom 300 IP Phone.

5.1 Asanblaj Telefòn nan

1. Attach the desk stand to the back of the phone unit. Ensure it clicks securely into place.
2. Connect one end of the coiled cord to the handset and the other end to the Handset Port (RJ9) on the rear of the phone.

Imaj 5.1: Side view of the Snom 300 IP Phone, demonstrating the attached desk stand for optimal viewang ang.

5.2 Connecting to the Network and Power

The Snom 300 supports Power over Ethernet (PoE) or an external power adapter.

1. For PoE: Connect one end of the Ethernet cable to the LAN Port (RJ45) on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
2. Without PoE: Connect one end of the Ethernet cable to the LAN Port (RJ45) on the phone and the other end to your network switch or router. Then, connect a compatible 5V DC power adapter (sold separately) to the Power Input port on the phone and plug it into a power outlet.
3. (Optional) PC Connection: If you wish to connect your computer through the phone, connect an Ethernet cable from your computer to the PC Port (RJ45) on the phone.
4. (Optional) Headset Connection: If using a headset, connect it to the Headset Port (RJ9) on the rear of the phone.

5.3 Premye Demaraj

Once connected to power and network, the phone will begin its boot-up sequence. The display will show boot progress and then typically display network information or a 'No Service' message until configured. Network configuration (IP address, SIP account details) is usually handled by your network administrator or VoIP service provider.

6. Operasyon debaz

6.1 Fè yon apèl

1. Leve telefòn nan, oubyen peze bouton an Speakerphone button, or press a line key.
2. Dial the desired phone number using the dial pad.
3. Peze a OK button or wait a few seconds for the call to initiate automatically.

6.2 Reponn yon apèl

Lè telefòn nan sone:

• Leve appareil la.
• Peze a Speakerphone bouton.
• Peze kle liy flache a.

6.3 Fini yon apèl

• Si w ap itilize telefòn nan, mete l tounen nan sipò a.
• Si w ap itilize yon oratè oswa yon kas ekoutè, peze bouton an Speakerphone or Headset bouton ankò, oswa peze la Fini apèl soft key (if available on display).

6.4 Ajiste Volim

Pandan yon apèl, sèvi ak la Volim buttons (up/down arrows) to adjust the volume of the handset, headset, or speakerphone.

6.5 Using Programmable Function Keys

The 6 programmable function keys can be configured for various features such as speed dial, busy lamp field (BLF), or direct access to specific functions. Their exact functionality depends on your system's configuration.

7. Karakteristik avanse

7.1 Call Hold

Pandan yon apèl aktif, peze la Kenbe soft key (if available on display) or a designated programmable key. To retrieve the call, press the same key again or the flashing line key.

7.2 Rele Transfè

The Snom 300 supports both blind and attended transfers.

• Avèg Transfè: Pandan yon apèl aktif, peze la Transfè soft key, dial the transfer destination number, and press Transfè ankò.
• Te ale nan transfè: Pandan yon apèl aktif, peze la Transfè soft key, dial the transfer destination number, wait for the party to answer, announce the call, and then press Transfè ankò pou konplete.

7.3 3-Way Conferencing

To initiate a 3-way conference call:

1. Establish a call with the first party.
2. Peze a Konferans soft key (or a designated programmable key). The first party is put on hold.
3. Dial the second party's number and wait for them to answer.
4. Peze a Konferans soft key again to join all three parties.

7.4 Do Not Disturb (DND)

The DND feature allows you to send all incoming calls directly to voicemail or a busy signal. Access this feature through the phone's menu or a designated programmable key. When active, a DND icon typically appears on the display.

7.5 Address Book and Call Lists

The phone maintains an internal address book (up to 100 entries) and lists of missed, received, and dialed calls (up to 100 entries each). Navigate to these features using the menu and navigation keys.

8. Antretyen

8.1 Netwaye Telefòn nan

To clean your Snom 300 IP Phone:

• Dekonekte telefòn nan nan kouran an anvan ou netwaye li.
• Sèvi ak yon mou, damp twal pou siye sifas yo.
• Pa sèvi ak pwodui netwayaj abrazif oswa solvan, paske sa yo ka domaje fini an.
• Asire w pa gen imidite ki antre nan pò yo oswa ouvèti yo.

8.2 Mizajou Firmware

Firmware updates are typically managed by your network administrator or VoIP service provider. Do not attempt to update the firmware yourself unless instructed to do so by qualified personnel, as incorrect procedures can render the device inoperable.

NAN. Depanaj

If you encounter issues with your Snom 300 IP Phone, refer to the following common problems and solutions:

9.1 Reset faktori

A factory reset will erase all custom configurations and restore the phone to its default settings. This should only be performed as a last resort and typically under the guidance of your network administrator, as it requires re-provisioning the phone. Consult your administrator for the specific procedure for your Snom 300 model.

10. Espesifikasyon

Key technical specifications for the Snom 300 IP Phone (Model REF-666949):

• SIP Identities: 4
• Pò Ethernet: 2 x IEEE 802.3 10/100 Mbps (LAN, PC)
• Pouvwa: Power over Ethernet (PoE) or optional 5V DC power adapter
• Ekspozisyon: 2 x 16 character, backlit LCD
• Kle: 27 keys, including 6 programmable function keys with LEDs
• Kodèk odyo: G.711, G.729A, G.723.1, G.722, G.726, GSM 6.10 (full rate)
• Sekirite: SIPS/SRTP, TLS
• Karakteristik: Headset connection, Speakerphone (full duplex), Caller-ID, Message Waiting Indication, Address book (100 entries), Speed dialing, Call lists (100 entries each), Call waiting, 3-way conferencing, Do Not Disturb (DND), XML mini-Browser.
• Dimansyon: Apeprè 7.87 x 4.72 x 7.28 pous (L x W x H)
• Pwa: Apeprè 1.61 liv

11. Garanti ak sipò

This Snom 300 IP Phone is a Certified Refurbished product. It has been tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories and a minimum 90-day warranty.

For technical support or warranty claims, please refer to the specific support channels provided by your reseller or VoIP service provider. Do not attempt to open or modify the device, as this may void your warranty.