Model: NVG589
The Arris NVG589 is a versatile DSL Modem and Wireless Router designed to provide high-speed internet access and home networking capabilities. This device integrates modem, router, and voice capabilities into a single unit, supporting DSL connections, wireless networking (802.11a/b/g/n), and multiple Ethernet ports. It is equipped to handle various home networking needs, including data over coaxial (HPNA) and Voice over IP (VoIP) lines.
This manual provides detailed instructions for setting up, operating, and maintaining your NVG589 device, along with troubleshooting tips for common issues.
Please read all safety instructions before using this product. Failure to follow these instructions could result in injury or damage to the device.
Legal Disclaimer: This device is in good working condition but may require specific configuration or compatibility adjustments for certain telecommunication systems. The seller cannot guarantee universal compatibility with all telco systems.
Verifye ke tout atik yo enkli nan pakè ou a:

Image: Contents of the Arris NVG589 package, showing the modem, power adapter, and included cables.

Image: The power adapter and the optional vertical stand for the Arris NVG589.
Familiarize yourself with the various components and indicators of your Arris NVG589.

Imaj: Bò kote view of the Arris NVG589, highlighting the status indicator lights.

Imaj: Dèyè view of the Arris NVG589, displaying all connectivity ports.

Imaj: Anba view of the Arris NVG589, displaying product information and warnings.
The bottom panel contains important information such as the default Wi-Fi Network Name (SSID), Wi-Fi Password, and Device Access Code. It also includes a warning regarding the optional backup battery.
Follow these steps to set up your Arris NVG589 modem/router:
Once your Arris NVG589 is set up, it will automatically manage your internet connection and local network. Here are some basic operational aspects:
Regular maintenance helps ensure the longevity and optimal performance of your NVG589.
Men kèk solisyon pou pwoblèm komen ou ka rankontre:
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Pa gen limyè endikatè pouvwa | Adaptè kouran an pa konekte oswa priz la gen pwoblèm. | Ensure power adapter is securely plugged into the device and a working electrical outlet. Try a different outlet. |
| Broadband/Service Lights Not Solid Green | DSL line not connected, service issue, or modem not synced. | Check RJ11 cable connection to DSL port and wall jack. Restart the modem. If issue persists, contact your internet service provider. |
| No Internet Access (Wired) | Ethernet cable loose, network adapter issue, or modem not providing internet. | Ensure Ethernet cable is securely connected to both the modem and your device. Check modem's internet status lights. Restart both modem and computer. |
| No Internet Access (Wireless) | Modpas Wi-Fi ki pa kòrèk, Wi-Fi enfim, oubyen siyal ki pa mache byen. | Verify Wi-Fi password. Check if Wireless indicator is on. Move closer to the modem. Restart the modem. |
| Sèvis telefòn nan pa fonksyone | Phone cable loose, VoIP service not active, or modem issue. | Ensure phone cables are securely connected to the Phone Lines ports. Check Phone 1/2 indicators. Restart the modem. Contact your service provider if VoIP service is not active. |
| Vitès Entènèt Ralanti | Network congestion, Wi-Fi interference, or service plan limitations. | Reduce number of active devices. Optimize Wi-Fi channel. Consider upgrading your internet plan. Restart the modem. |
| Karakteristik | Spesifikasyon |
|---|---|
| Non modèl | Arris NVG589 |
| Kalite san fil | 802.11a/b/g/n |
| Gwoup Gwoup Frekans | Single-Band |
| Koneksyon Teknoloji | Ethernet, USB, HPNA, WiFi, Optical Network Port |
| Pwa atik | 1.8 liv |
| Dimansyon pwodwi (LxWxH) | 10.2 x 7.7 x 3.5 pous |
| Koulè | Nwa |
| Voltage | 12 Volts |
| Sistèm operasyon | Arris proprietary firmware |
| Konpozan ki enkli | Ethernet cable, RJ11 cable, power cord |
This Arris NVG589 device typically comes with a limited manufacturer's warranty. Please refer to the original purchase documentation or contact your service provider for specific warranty terms and conditions.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact your internet service provider or visit the official ARRIS support website. You can often find additional resources, FAQs, and contact information on their support pages.
ARRIS Support: www.arris.com/consumer
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