Manyèl Itilizatè Telefòn IP Grandstream GXP2140 Enterprise

1. Entwodiksyon

This manual provides detailed instructions for the installation, operation, and maintenance of your Grandstream GXP2140 Enterprise IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Pake kontni

Verifye ke tout atik yo prezan nan pakè ou a. Si gen nenpòt atik ki manke oswa ki domaje, tanpri kontakte vandè ou a.

• Grandstream GXP2140 IP Phone Unit
• Handset with Coiled Cord
• Telefòn kanpe
• Ethernet kab
• Adaptè pouvwa
• Quick Installation Guide (not included in this digital manual)

3. Fizik Plis paseview

Familiarize yourself with the components of your GXP2140 IP Phone.

Figi 3.1: Devan View of the Grandstream GXP2140 IP Phone. This image displays the phone's front, highlighting the color LCD screen, programmable soft keys, navigation cluster, and the main dial pad. The handset is cradled on the left side.

Figi 3.2: Angle View of the Grandstream GXP2140 IP Phone. This perspective shows the phone from an elevated angle, providing a clearer view of the handset, the main unit, and the slight tilt of the display for ergonomic use.

Figi 3.3: Side View of the Grandstream GXP2140 IP Phone with Stand. This image illustrates the phone's profile, demonstrating how the included stand supports the unit at an optimal viewing and operating angle.

Konpozan kle:

• Ekran LCD: Color display for call information, menus, and status.
• Kle liy: Four programmable keys with LED indicators for line status.
• Kle mou: Context-sensitive keys below the LCD screen for menu navigation and feature activation.
• Kle Navigasyon: Up, Down, Left, Right, and OK buttons for menu navigation.
• Dial Pad: Standard 12-button keypad for dialing numbers.
• Kle Fonksyon: Dedicated keys for features like Message, Hold, Transfer, Conference, Speakerphone, Send/Redial, Mute, and Volume.
• Aparèy: For private conversations.
• Oratè: Built-in speaker and microphone for hands-free communication.
• Pò: Located on the back for power, network, PC, and handset connection.

4. Enstalasyon

Follow these steps to set up your Grandstream GXP2140 IP Phone.

1. Atache Sipò Telefòn nan: Align the stand with the slots on the back of the phone unit and slide it into place until it clicks securely.
2. Konekte telefòn nan: Plug one end of the coiled cord into the handset port on the phone unit and the other end into the handset.
3. Konekte sou rezo a: Plug one end of the Ethernet cable into the LAN port on the back of the phone and the other end into an active network port (e.g., a switch or router). If your network supports Power over Ethernet (PoE), the phone will power on automatically.
4. Konekte kouran an (si w pa itilize PoE): If PoE is not available, connect the power adapter to the power port on the phone and then plug the adapter into a power outlet.
5. Premye demaraj: The phone will power on and begin the boot-up sequence. The LCD screen will display the Grandstream logo and then show network status and line information.

5. Operasyon debaz

This section covers the fundamental functions of your GXP2140 IP Phone.

5.1 Fè yon apèl

• Off-hook Dialing: Pick up the handset, press the Speakerphone button, or press an available Line key. Dial the number and press the Send/Redial button or wait a few seconds for automatic dialing.
• On-hook Dialing: Dial the number first, then pick up the handset, press the Speakerphone button, or press an available Line key.

5.2 Reponn yon apèl

• When the phone rings, pick up the handset, or press the Speakerphone button, or press the flashing Line key.

5.3 Holding a Call

• Pandan yon apèl aktif, peze la Kenbe button. The line key will flash.
• To resume the call, press the flashing Line key again.

5.4 Transferring a Call

• Avèg Transfè: Pandan yon apèl aktif, peze la Transfè button, dial the transfer destination number, and press the Transfè bouton ankò.
• Te ale nan transfè: During an active call, press an available Line key to get a new dial tone. Dial the transfer destination number. Once the second party answers, press the Transfè button and then the flashing Line key of the original call.

5.5 Using Speakerphone and Mute

• Peze a Speakerphone button to toggle speakerphone mode on/off.
• Peze a bèbè button to mute or unmute your microphone during a call. The Mute LED will illuminate when active.

5.6 Ajiste Volim

• Pandan yon apèl, peze la Volim +/- buttons to adjust the handset, headset, or speakerphone volume.
• When idle, press the Volim +/- buttons to adjust the ringer volume.

6. Karakteristik avanse

The Grandstream GXP2140 offers several advanced features to enhance your communication experience.

• Liy miltip: The GXP2140 supports up to 4 line appearances, allowing you to manage multiple calls simultaneously.
• Odyo HD: Experience superior voice clarity with HD audio support.
• Konferans apèl: Initiate a 5-way audio conference by pressing the Konferans button during an active call.
• XML Applications: The phone supports custom XML applications for enhanced functionality and integration with business tools.
• Electronic Hook Switch (EHS) Support: For Plantronics headsets, enabling remote call control.

7. Antretyen

Proper care and maintenance will extend the life of your IP phone.

• Netwayaj: Sèvi ak yon twal mou epi sèk pou netwaye sifas telefòn nan. Pou mak ki difisil pou retire, yon ti kras siye.amp cloth with mild soap can be used, ensuring no liquid enters openings. Do not use harsh chemicals or abrasive cleaners.
• Anviwònman: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture.
• Jesyon kab: Asire w tout kab yo byen konekte epi yo pa anba tansyon. Evite pliye kab yo byen file.

NAN. Depanaj

This section addresses common issues you might encounter with your GXP2140 IP Phone.

• Pa gen pouvwa:
  • Check if the power adapter is securely connected to both the phone and the power outlet.
  • If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the network switch is providing power.
  • Try a different power outlet or power adapter if available.
• Pa gen ton:
  • Verify the Ethernet cable is properly connected to the LAN port and the network.
  • Check the network status on the LCD screen. If it shows no network, contact your network administrator.
  • Ensure your SIP account is registered and active (indicated by a solid green line key LED).
• Pa ka fè/resevwa apèl:
  • Confirm the phone has a dial tone and is registered.
  • Check if the phone's IP address is valid and can reach the SIP server.
  • Verify that the phone number being dialed is correct.
• Pwoblèm ekspozisyon:
  • If the screen is blank, refer to the "No Power" section.
  • If the display is frozen, try restarting the phone by unplugging and re-plugging the power.

9. Espesifikasyon

Key technical specifications for the Grandstream GXP2140 Enterprise IP Phone:

10. Enfòmasyon sou Sekirite

Tanpri obsève prekosyon sekirite sa yo pou evite aksidan oswa domaj nan aparèy la:

• Pa ekspoze telefòn nan nan dlo oswa imidite.
• Do not open the phone casing; konfye tout antretyen bay pèsonèl kalifye.
• Itilize sèlman adaptè pouvwa yo bay la.
• Avoid placing the phone near heat sources or in direct sunlight.
• Keep the phone away from strong electromagnetic fields.

11. Garanti ak sipò

For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Grandstream website. Contact your vendor or Grandstream support directly for assistance with product issues or service requests.