1. Entwodiksyon
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Enfòmasyon sou Sekirite
- Asire ekipman pou pouvwa a voltage matches the camera's requirements to prevent damage.
- Pa ekspoze kamera a nan tanperati ekstrèm, imidite, oswa anviwònman koroziv.
- Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the image sensor.
- Manyen kamera a avèk prekosyon. Pa lage l oswa pa mete l anba gwo vibrasyon.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Sèlman sèvi ak akseswa espesifye pa manifakti a.
3. Pake kontni
Verifye ke tout atik yo prezan nan pakè ou a:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Wi-Fi Antèn
- Adaptè pouvwa
- Ethernet kab
- Mounting Bracket
- Vis ak ploge mi
- Manyèl Itilizatè (dokiman sa a)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Pwodwi souview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Karakteristik kle
- Kalite Videyo HD: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Vizyon lannwit: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Koneksyon Wireless: Supports Wi-Fi for flexible installation.
- Konsepsyon ki enpèmeyab: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Deteksyon Mouvman: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zoom dijital: Features 5x digital zoom.
- Siveyans mobil: Sipòte aleka viewing and iPhone push alarms via a dedicated app.
- Ploge epi jwe: Designed for ease of setup.
4.2 Konpozan Kamera

Imaj 4.1: Devan view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Imaj 4.2: Kote view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Enstalasyon
5.1 Enstalasyon Fizik
- Chwazi yon kote: Chwazi yon kote deyò ki bay sa ou vle a viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Monte bracket la: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Tache kamera a: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Install Wi-Fi Antenna: Vise antèn Wi-Fi a sou pò ki deziyen pou li a sou kamera a.
5.2 Koneksyon pouvwa
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Rezo Koneksyon
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Connect one end of the Ethernet cable to the camera's Ethernet port.
- Konekte lòt bout kab Ethernet la nan yon pò LAN ki disponib sou routeur ou oswa switch rezo a.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Wireless Connection (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web koòdone.
- Telechaje App a: Chèche pou the official TENVIS app on your mobile device's app store (Android or iOS).
- Ajoute kamera: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Konfigire Wi-Fi a: Anndan aplikasyon an oubyen web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Verifye Koneksyon: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Itilizasyon Kamera a
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web navigatè.
6.1 Viv View
Open the TENVIS app on your smartphone or access the camera's IP address through a web browser on your computer. Select the camera from your device list to view feed videyo a ap viv la.
6.2 Anrejistreman ak Depo
- Depo kat TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Mòd anrejistreman: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Lektur: Aksè anrejistre footage via the app or web interface to review evènman sot pase yo.
6.3 Deteksyon Mouvman ak Alam
The camera features a dynamic alarm function to alert you to detected movement.
- Aktive Deteksyon Mouvman: In the camera settings, enable motion detection.
- Ajiste sansiblite: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zoom dijital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Vizyon lannwit
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage nan mitan lannwit.
7. Antretyen
- Netwaye lantiy la: Netwaye lantiy kamera a regilyèman avèk yon twal mou epi sèk pou asire yon bon jan kalite imaj. Evite pwodui netwayaj abrazif.
- Tcheke Koneksyon: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Mizajou mikrolojisyèl: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Jesyon Depo: If using a TF card, periodically review ak jere ki estoke footage to ensure sufficient space.
NAN. Depanaj
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No video feed / Offline status | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Espesifikasyon
| Karakteristik | Detay |
|---|---|
| Nimewo Modèl | IP391W |
| Rezolisyon | 720p |
| Capteur Imaj | 1/4 CMOS Mega pixels |
| Konpresyon videyo | H.264 |
| To Frame | 30 ankadreman pou chak segonn |
| Koneksyon | Wi-Fi (san fil), Ethernet (ak fil) |
| Zoom dijital | 5x |
| Vizyon lannwit | IR-cut, Infrared Light Source |
| Depo | Sipòte jiska 32GB kat TF |
| Deteksyon Mouvman | Dynamic alarm function |
| Metòd kontwòl | Aplikasyon (Android, iOS) |
| Nivo rezistans dlo | Waterproof (IP391W rating) |
| Dimansyon (L x W x H) | 15.01 x 7.01 x 12.5 cm |
| Pwa atik | 1.18 kg |
| Sous pouvwa | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Garanti ak sipò
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS websit la oubyen kontakte depatman sèvis kliyan yo. Kenbe resi acha w la kòm prèv acha.




