Polycom SoundPoint IP 331 Phone User Manual

1. Entwodiksyon

The Polycom SoundPoint IP 331 is an enterprise-grade IP desk phone designed for clear communication and reliable performance. It offers excellent sound quality and essential features for small to medium-sized businesses and enterprises. This manual provides comprehensive instructions for setting up, operating, and maintaining your SoundPoint IP 331 phone.

Karakteristik kle yo enkli:

• Full-Duplex IEEE 1329 Type 1-Compliant Speakerphone for natural conversations.
• 102 x 331-pixel Graphical LCD Display for clear information display.
• 3-way Conferencing capability for efficient group calls.
• Single 10/100 Ethernet Port and Built-in XML Microbrowser.
• Dedicated Feature Keys and a 4-way Navigation Key Cluster for easy operation.
• Supports 802.3af POE (Power Over Ethernet); note that the power supply is not included.

2. Pake kontni

Anvan ou kontinye ak enstalasyon an, asire w ke tout konpozan yo prezan nan pake a:

• Polycom SoundPoint IP 331 Phone Unit
• Aparèy
• Aparèy kòd
• Ethernet kab
• Desk Stand/Wall Mount Bracket

Figure 2.1: Contents of the Polycom SoundPoint IP 331 package, including the phone unit, handset, cords, and stand.

3. Enstalasyon

3.1 Konekte Telefòn nan

1. Atache Sipò Biwo a: Align the desk stand with the slots on the back of the phone unit and snap it into place. The stand allows for two viewang ing.
2. Konekte telefòn nan: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the back of the phone unit.
3. Konekte ak rezo a ak kouran an:
   • Sèvi ak pouvwa sou Ethernet (PoE): Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to a PoE-enabled network switch or router. The phone will receive power and network connectivity through this single cable.
   • Using an External Power Supply (Not Included): If PoE is not available, connect an appropriate 24V DC power adapter (sold separately) to the 24V DC port on the back of the phone. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network router or switch.
4. Connect a PC (Optional): If you wish to connect a computer through the phone, connect an Ethernet cable from your PC to the PC port on the back of the phone.

Figi 3.1: Dèyè view of the phone displaying the 24V DC power input, LAN port, PC port, and Handset port.

3.2 Premye Demaraj ak Konfigirasyon

Upon successful connection, the phone will power on and begin its boot-up sequence. The display will show various messages as it connects to the network and attempts to provision. Depending on your VoIP service provider, the phone may automatically download firmware updates and configuration settings. If manual configuration is required, please refer to your VoIP service provider's specific instructions.

4. Itilizasyon Telefòn nan

4.1 Fonksyon Apèl Debaz yo

• Fè yon apèl:
  1. Ranmase appareil la oswa peze la Speakerphone bouton.
  2. Fè nimewo ou vle a lè l sèvi avèk klavye a.
  3. Peze a Rele kle fonksyonèl la oubyen tann apèl la konekte otomatikman.
• Reponn yon apèl: Lè telefòn nan sonnen, ranmase aparèy la oubyen peze bouton an Speakerphone bouton.
• Fini yon apèl: Kwoke appareil a oswa peze la Fini apèl soft key (if displayed) or the Speakerphone bouton.
• Placing a Call on Hold: Pandan yon apèl aktif, peze la Kenbe button. To resume the call, press the Kenbe button again or the corresponding line key.
• Konferans 3-fason:
  1. Pandan w sou yon apèl aktif, peze la Konf kle mou. Apèl aktif la mete ann rete.
  2. Fè nimewo twazyèm pati a.
  3. Yon fwa twazyèm moun nan reponn, peze bouton an Konf Peze kle a ankò pou rantre nan tout gwoup yo.

4.2 Ekspozisyon ak Navigasyon

The graphical LCD display shows call information, menu options, and status indicators. Use the 4-way navigation cluster and the central Chwazi button to navigate through menus and select options. The soft keys located directly below the display change their function based on the current context.

Figi 4.1: Devan view of the Polycom SoundPoint IP 331, highlighting the display, navigation keys, and keypad.

5. Antretyen

To ensure the longevity and optimal performance of your Polycom SoundPoint IP 331 phone, follow these maintenance guidelines:

• Netwayaj: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays, as these can damage the phone.
• Anviwònman: Keep the phone away from direct sunlight, excessive heat sources, and areas with high humidity. Ensure proper ventilation around the device.
• Manyen: Handle the phone and its components with care. Avoid dropping the handset or phone unit.
• Câbles: Periodically check all connected cables for any signs of wear or damage. Replace damaged cables immediately.

NAN. Depanaj

This section addresses common issues you might encounter with your Polycom SoundPoint IP 331 phone. For more complex problems, contact your IT administrator or VoIP service provider.

7. Espesifikasyon

8. Garanti ak sipò

For information regarding the warranty of your Polycom SoundPoint IP 331 phone, please refer to the warranty card included with your purchase or visit the official Polycom website. Technical support and further assistance can typically be obtained through your VoIP service provider or Polycom's customer support channels. Ensure you have your product model number (2200-12365-025) and serial number ready when contacting support.

For additional resources and software updates, it is recommended to visit the Polycom official websit.