1. Entwodiksyon
The Polycom VVX 1500 is an advanced IP video phone designed for business environments, offering a comprehensive Unified Communications (UC) solution. It integrates one-touch video calling, business applications, and robust IP telephony features, making it suitable for managers and knowledge workers.
Karakteristik kle yo enkli:
- Enables simple and fast touch screen video and voice calls directly from the workspace.
- Flexible and future-proof connectivity supporting both H.323 video and SIP telephony simultaneously.
- Designed to lower travel expenses and provide quick return on investment.
- Enhances productivity by increasing remote collaboration and facilitating visual communication.
- Supports innovative third-party applications through a full browser and customizable Polycom API.
Figi 1: Devan view of the Polycom VVX 1500 IP Video Phone with its screen open, displaying a video call interface.
2. Pake kontni
Verify that all items are present in your Polycom VVX 1500 package:
- Polycom VVX 1500 Console
- Aparèy
- Aparèy kòd
- Ethernet Cable (CAT 5E or better)
- Power Adapter (if not using Power over Ethernet - PoE)
- Gid pou kòmanse rapidman (manyèl sa a sèvi kòm gid detaye)
3. Enstriksyon Enstalasyon
Follow these steps to set up your Polycom VVX 1500 IP Video Phone:
- Konekte telefòn nan: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the back of the phone console.
- Konekte sou rezo a:
- Connect one end of the Ethernet cable to the LAN port on the back of the phone.
- Konekte lòt bout kab Ethernet a nan yon switch rezo oswa routeur.
- Nòt: If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Konekte kouran an (si w pa itilize PoE): If PoE is not available, connect the power adapter to the power port on the back of the phone, then plug the adapter into a wall outlet.
- Premye demaraj: The phone will power on and begin its boot sequence. This may take a few minutes. The screen will display the Polycom logo and then proceed to load the operating system and network configuration.
- Konfigirasyon rezo:
- The phone is typically configured to obtain an IP address automatically via DHCP.
- If static IP configuration is required, access the phone's settings menu after boot-up (refer to Section 4.3 for menu navigation).
Figi 2: Side view of the Polycom VVX 1500 IP Video Phone, illustrating the angle of the screen and the general profile nan aparèy la.
4. Operasyon Enstriksyon
4.1 Fè ak Resevwa Apèl
- Pou fè yon apèl: Lift the handset or press the Speakerphone button. Dial the number using the keypad and press the Rele or Voye soft key on the screen.
- Pou reponn yon apèl: Lift the handset, press the Speakerphone button, or press the Repons soft key on the screen.
- Pou fini yon apèl: Repoze telefòn nan oubyen peze bouton an Fini apèl mou kle.
4.2 Video Calling
The VVX 1500 supports one-touch video calls. Ensure your network and the recipient's device support video communication protocols (H.323 or SIP video).
- Initiating a Video Call: When making a call, if the recipient's device supports video, a video icon may appear. Tap it to initiate a video session.
- During a Video Call: Use the on-screen controls to manage video (e.g., mute camera, switch views). The integrated camera is located above the display.
4.3 Navigasyon ak Meni
The VVX 1500 features a large touchscreen display and physical navigation buttons.
- Ekran tactile: Tap icons and options directly on the screen to navigate menus, select contacts, and manage calls.
- Gwoup Navigasyon: Use the four-way navigation buttons and the central Chwazi button to move through menus and confirm selections.
- Kle mou: Context-sensitive buttons displayed on the screen directly above the physical buttons. Their function changes based on the current activity.
- Bouton Kay: Returns to the main idle screen.
4.4 Karakteristik Apèl
- Kenbe: Peze a Kenbe button or soft key to place an active call on hold. Press again to resume.
- Transfè: Pandan yon apèl aktif, peze la Transfè kle fonksyonèl la, konpoze nouvo nimewo a, epi peze Transfè again (consulted transfer) or hang up (blind transfer).
- Konferans: Pandan yon apèl aktif, peze la Konferans soft key, dial the third party, and then press Konferans ankò pou rantre nan tout pati yo.
- Bèbè: Peze a bèbè button to mute your microphone during a call. The button will illuminate when muted. Press again to unmute.
5. Antretyen
To ensure the longevity and optimal performance of your Polycom VVX 1500, follow these maintenance guidelines:
- Netwayaj: Sèvi ak yon ti moso twal mou, ki san pèl dampened with water to clean the phone's surfaces and screen. Avoid abrasive cleaners, solvents, or aerosol sprays, as these can damage the finish or internal components.
- Pousyè: Regularly dust the phone, especially around the speaker and microphone grilles, to prevent accumulation that could affect audio quality.
- Anviwònman: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Do not expose the phone to extreme temperatures.
- Câbles: Asire w tout kab yo byen konekte epi yo pa kwense oswa fòse.
NAN. Depanaj
This section addresses common issues you might encounter with your Polycom VVX 1500.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Telefòn nan pa limen. | No power from PoE or power adapter. |
|
| "Config Error" or "Network Down" message. | Network connectivity issue or incorrect configuration. |
|
| Pa gen ton pou rele oubyen ou pa ka fè apèl. | Phone not registered with SIP/H.323 server, or network issue. |
|
| Video not working during a call. | Camera muted, network bandwidth, or recipient device incompatibility. |
|
7. Espesifikasyon
| Karakteristik | Detay |
|---|---|
| Nimewo Modèl | 2200-18061-025 |
| Dimansyon pwodwi (L x W x H) | 7.5 x 7.1 x 5.9 pous (19.05 x 18.03 x 14.99 cm) |
| Pwa atik | 1.98 liv (0.9 kilogram) |
| Vizib ekran dyagonal | 7 pous (18 cm) |
| Koulè | Nwa |
| Kalite Telefòn | Kòde |
| Sous pouvwa | Corded Electric (supports PoE) |
| Kalite diler | Single klavye |
| Kalite sistèm repons | Digital |
| Aparèy konpatib | H.323, SIP, IP Networks, PBX Systems |
| Kapasite Apèl Konferans | 3-fason |
| Lang | angle |
| Manifakti | POLYCOM AUDIO |
8. Garanti ak sipò
8.1 Pwodwi Garanti
Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and point of purchase. Please refer to the warranty documentation provided with your product or visit the official Polycom websit pou enfòmasyon detaye sou garanti.
Nòt: This product is intended for business use and may require professional installation or configuration by an IT administrator or VoIP service provider.
8.2 Sipò teknik
For technical assistance, configuration issues, or advanced troubleshooting, please contact your IT department or VoIP service provider. You can also find support resources, FAQs, and documentation on the official Polycom support websit:
When contacting support, please have your product model number (VVX 1500) and serial number ready. The serial number is typically located on a label on the bottom of the phone console.
