Snom 320 IP Phone User Manual

1. Entwodiksyon ak souview

The Snom 320 IP Phone is a powerful and affordable SIP business telephone designed for general office and knowledge-worker environments. It features a built-in full-duplex speakerphone and supports three-party conference bridging. The 2 x 24 semi-graphic LCD display and menu-driven user interface facilitate easy feature management and custom branding.

This manual provides comprehensive instructions for setting up, operating, and maintaining your Snom 320 IP Phone to ensure optimal performance and longevity.

Figi 1.1: Devan view of the Snom 320 IP Phone, showing the display, keypad, and programmable function keys.

2. Karakteristik kle

• Two-line display: Semi-graphic LCD display for clear information.
• 47 keys, 13 LEDs: Comprehensive keypad and indicator lights for various functions.
• 12 programmable function keys: Customizable keys with LEDs for flexible trunk-access and busy lamp field (BLF) configuration.
• Dual Ethernet connection: Allows for network pass-through to a computer.
• Pouvwa sou Ethernet (PoE): Supports power delivery through the Ethernet cable, simplifying installation.
• Full-duplex speakerphone: Pou kominikasyon san men.
• Three-party conference bridging: Built-in capability for conference calls.

3. Pake kontni

Please verify that all items listed below are included in your Snom 320 IP Phone package. If any items are missing or damaged, please contact your vendor.

Figure 3.1: Components included with the Snom 320 IP Phone, showing the phone unit, handset, handset cord, Ethernet cable, and phone stand.

• Snom 320 IP Phone unit
• Aparèy
• Kòd appareil
• Ethernet kab (RJ45)
• Telefòn kanpe

4. Enstalasyon

1. Atache Sipò Telefòn nan: Align the stand with the slots on the bottom of the phone unit and snap it into place. Ensure it is securely attached.
2. Konekte telefòn nan: Plug one end of the coiled handset cord into the port labeled with a handset icon on the side of the phone unit. Plug the other end into the base of the handset.
3. Konekte sou rezo a:
   • Locate the "LAN" port on the back of the phone.
   • Connect one end of the provided Ethernet cable to the "LAN" port.
   • Connect the other end of the Ethernet cable to an available Ethernet port on your network switch or router.
   • If using Power over Ethernet (PoE), the phone will power on automatically.
4. Konekte kouran an (si w pa itilize PoE): If your network does not provide PoE, connect a compatible power adapter (sold separately) to the power input port on the back of the phone and then to a power outlet.
5. Premye demaraj: The phone will power on and begin its boot-up sequence. The display will show status messages. Once connected to the network, it will attempt to obtain an IP address and register with your SIP server.

Figure 4.1: Snom 320 IP Phone showing the Ethernet cable connection point.

5. Operasyon Enstriksyon

5.1 Fè ak Resevwa Apèl

• Pou fè yon apèl: Lift the handset, press the speakerphone button, or connect a headset. Dial the desired number using the keypad. Press the ✓ (check mark) button or wait for the call to connect automatically.
• Pou resevwa yon apèl: When the phone rings, lift the handset, press the speakerphone button, or press the flashing line key.
• Pou fini yon apèl: Replace the handset, press the speakerphone button again, or press the X (cancel) button.

5.2 Using Programmable Function Keys

The Snom 320 features 12 programmable keys with LEDs on the right side of the phone. These keys can be configured for various functions such as speed dial, busy lamp field (BLF), line appearance, or feature access codes. Your system administrator typically configures these keys.

• Vitès Rele: Press the assigned key to dial a pre-programmed number.
• Okipe Lamp Jaden (BLF): The LED next to the key indicates the status of another extension (e.g., green for available, red for busy, flashing for ringing).
• Line Key: Press to select an available line for making a call or to answer an incoming call on that line.

5.3 Navigasyon nan ekran ak meni

The 2 x 24 semi-graphic LCD display shows call information, menu options, and status indicators. Use the navigation cluster (up, down, left, right arrows, and central ✓ button) to navigate through menus and select options.

• Bouton meni: Press to access the main menu for settings and features.
• Kle flèch: Navigate through menu options or scroll through lists.
• ✓ Button: Chwazi yon opsyon oubyen konfime yon aksyon.
• X bouton: Cancel an action or go back to the previous screen.

6. Antretyen

Proper maintenance ensures the longevity and optimal performance of your Snom 320 IP Phone.

• Netwayaj: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the phone's finish.
• Retire pousyè: Regularly wipe down the phone to prevent dust buildup, especially around the speaker and microphone grilles.
• Kondisyon anviwònman: Keep the phone away from direct sunlight, excessive heat sources, and high humidity. Ensure it is placed on a stable surface to prevent accidental falls.
• Jesyon kòd: Ensure all cords (handset, Ethernet) are not tangled or pinched, which can lead to damage over time.

NAN. Depanaj

This section addresses common issues you might encounter with your Snom 320 IP Phone. For more complex problems, please contact your IT support or the manufacturer.

8. Espesifikasyon

9. Garanti ak sipò

The Snom 320 IP Phone comes with a standard manufacturer's warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or visit the official Snom websit.

For technical support, troubleshooting assistance beyond this manual, or to inquire about replacement parts, please contact your product vendor or visit the official Snom support portal:

Visit Snom Support Websit

(Lyen an ouvri nan yon nouvo onglet)