1. Entwodiksyon
1.1 Plis paseview
The NovaStar TB20 Plus is a state-of-the-art LED multimedia player designed for advanced digital signage and LED display applications. It integrates both playback and sending capabilities, offering robust performance with cloud connectivity and mobile control options. This device is ideal for various professional settings including digital billboards, point-of-sale displays, smart poles, chain stores, and other out-of-home advertising solutions.
1.2 Karakteristik kle
- High-Performance Hardware: Equipped with a quad-core ARM processor and hardware-accelerated 4K decoding for smooth, multi-stream content playback.
- Flexible Playback Modes: Supports both asynchronous playback via USB/cloud and synchronous playback through its HDMI input, catering to diverse operational needs.
- Cloud & Mobile Control: Remote content management and display monitoring are facilitated through NovaStar’s VNNOX cloud platform, offering convenience and flexibility.
- Koneksyon konplè: Features Gigabit Ethernet, HDMI input, USB-A/B ports, 3.5 mm audio output, a SIM slot, sensor ports, Wi-Fi (AP+STA modes), and support for optional 4G/GPS/RF sync modules.
- Secure & Sync-Friendly: Ensures content integrity and display synchronization with terminal authentication, content encryption, and multi-mode time synchronization (NTP/GPS/RF).
- Smart & Sturdy Design: Operates reliably across a broad temperature range, adapts to environmental conditions using sensors for brightness and humidity, and boasts a rugged construction.
2. Gid Enstalasyon
2.1 Kontni pake a
Anvan ou kontinye ak enstalasyon an, tanpri verifye si tout bagay yo prezan nan pake a:
- Jwè Miltimedya NovaStar TB20 Plus
- Adaptè pouvwa
- Wi-Fi Antèn
- Sipò ak vis pou monte
- Manyèl Itilizatè (dokiman sa a)
- Sètifika Apwobasyon

2.2 Koneksyon fizik
Refer to the diagrams below for proper connection of the device. Ensure the device is powered off before making any connections.

- 12V DC nanKonekte adaptè kouran ki vini ak li a isit la.
- Ki ap dirije soti: Connect to your LED display receiving card.
- HDMI An: For synchronous playback, connect an HDMI source (e.g., computer, media player).
- Audio Out: Connect to external audio devices if needed.
- Reyajiste: Button for system reset.
- COM1/COM2: Serial communication ports.

- Antèn: Screw in the provided Wi-Fi antenna.
- SIM plas: Insert a 4G SIM card for cellular connectivity (if 4G module is installed).
- Chanje: Power switch.
- PWR/Cloud/SYS/RUN LEDs: Status indicators.
- USB: USB-A ports for connecting USB drives for content or peripherals.
- Ethernet: Connect to your local network for internet access and control.
2.3 Premye pouvwa-up
- After making all necessary physical connections, connect the power adapter to a power outlet.
- Flip the 'Switch' on the back panel to the ON position.
- Obsève endikatè LED yo:
- PWR: Should illuminate steadily, indicating power.
- SYS: Will blink during system boot-up and remain steady or blink slowly during normal operation.
- KOURI: Will blink during normal operation.
- Cloud: Will illuminate when connected to the NovaStar cloud platform.
- The device will boot up and attempt to connect to the network (Ethernet or Wi-Fi) and the NovaStar cloud platform.
3. Operasyon Enstriksyon
3.1 Mòd Lekti
The TB20 Plus supports two primary playback modes:
- Asynchronous Playback: Content is stored locally on the device (internal 32GB storage or external USB drive) and played back independently. Content can be uploaded via USB, Wi-Fi, Ethernet, or 4G (if equipped) from the NovaStar VNNOX platform.
- Lèktur senkronik: The device acts as a display controller for an external HDMI source. Content from the HDMI input is displayed directly on the LED screen. This mode is ideal for live feeds or dynamic content from a dedicated media server.
3.2 Cloud Control (VNNOX Platform)
The NovaStar VNNOX platform provides comprehensive cloud-based management for your TB20 Plus player(s).
- Enskripsyon kont: Register an account on the NovaStar VNNOX website or mobile application.
- Liaison aparèy: Follow the instructions within the VNNOX platform to bind your TB20 Plus device using its unique ID.
- Jesyon kontni:
- Upload videos, images, and other media files nan nwaj la.
- Create playback programs and schedules.
- Publish content to individual players or groups of players.
- Siveyans Remote: Monitor the operational status, network connectivity, and playback status of your devices in real-time.
- Kontwòl ekran: Adjust brightness, power on/off, and perform other remote operations.
3.3 Local Content Update (USB)
For offline content updates or quick changes, you can use a USB drive:
- Format a USB drive to FAT32.
- Place your media files (videos, images) into a designated folder on the USB drive.
- Insert the USB drive into one of the USB-A ports on the TB20 Plus.
- The device will automatically detect the USB drive and may prompt for content import or playback, depending on its configuration. Refer to the NovaStar software documentation for specific USB playback settings.
4. Antretyen
4.1 Swen Jeneral
- Keep the device in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
- Asire bon vantilasyon alantou aparèy la pou anpeche surchof.
- Netwaye deyò a avèk yon twal mou epi sèk. Pa sèvi ak pwodui netwayaj likid oswa ayewosòl.
- Avoid placing heavy objects on top of the player.
4.2 Mizajou Firmware
Regularly check for and install firmware updates provided by NovaStar. Updates often include performance improvements, new features, and security patches. Firmware updates can typically be performed via the VNNOX cloud platform or by downloading the update file to a USB drive and following specific instructions.
NAN. Depanaj
This section addresses common issues you might encounter with your NovaStar TB20 Plus.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Aparèy pa limen. | No power supply; power adapter faulty; power switch off. | Check power cable connection; ensure power adapter is working; verify power switch is ON. |
| LED screen shows no signal. | LED Out cable loose/faulty; display settings incorrect; no content scheduled. | Check LED Out cable connection; verify display parameters in NovaStar software; ensure content is published and scheduled. |
| Cannot connect to network (Wi-Fi/Ethernet). | Network cable disconnected; incorrect Wi-Fi password; network configuration issues. | Check Ethernet cable; re-enter Wi-Fi password; verify network settings in VNNOX or local configuration. |
| Content playback is choppy or freezes. | Unsupported video format; high-resolution content exceeding decoding capability; insufficient storage speed. | Ensure content meets supported specifications (e.g., H.264/H.265); optimize video resolution/bitrate; use a faster USB drive if applicable. |
| Cloud control not working. | No internet connection; device not bound to VNNOX; VNNOX server issues. | Verify internet connectivity; ensure device is correctly bound in VNNOX; check NovaStar service status. |
5.1 Konsèy pou Itilizatè yo
- For optimal performance, ensure your network connection is stable and has sufficient bandwidth, especially when streaming high-resolution content or performing large content updates via the cloud.
- When using USB for content transfer, always safely eject the USB drive from your computer before removing it to prevent data corruption.
- Regularly back up your content and configurations, especially before performing major firmware updates.
- If experiencing persistent issues, try a soft reset (power cycle) first. If the problem continues, a factory reset might be necessary (consult NovaStar support for this procedure).
6. Espesifikasyon
| Karakteristik | Detay |
|---|---|
| Processeur | ARM A53 kat nwayo @ 1.4 GHz |
| RAM | 2GB |
| Depo Entèn | 32GB (expandable via USB up to 128GB) |
| Dekodaj videyo | Hardware 4K decoding; supports 1x4K, 3x1080p, 8x720p, 16x480p, or 20x360p simultaneous playback |
| Lektur mòd | Asynchronous (USB/Cloud), Synchronous (HDMI 1.3 input) |
| Kapasite chaje | Up to 650,000 pixels per port (2048×2048 standard, 8192×2048 ultra-long screen) |
| Koneksyon | Gigabit Ethernet, HDMI input, USB-A/B, 3.5 mm audio out, SIM slot, Sensor ports, Wi-Fi (AP+STA), Optional 4G/GPS/RF sync modules |
| Platfòm Kontwòl | NovaStar VNNOX Cloud |
| Tan senkronizasyon | NTP/GPS/RF |
| Sètifikasyon | CE, FCC, IC, CQC |
| Dimansyon pake (L x W x H) | 30 cm x 20 cm x 7 cm |
| Pwa pake | 1.0 kg |
7. Garanti ak sipò
For warranty information, technical support, or service inquiries, please contact your authorized NovaStar dealer or visit the official NovaStar website. Ensure you have your product model and serial number available when seeking support.
Official NovaStar Websit: www.novastar.tech





