1. Enfòmasyon sou Sekirite
Please read this manual carefully before operating your TopMate ES11 mobility tricycle. Failure to follow instructions and safety warnings may result in injury or damage to the product.
- Always wear appropriate safety gear, including a helmet, when operating the tricycle.
- Asire w tout konpozan yo byen fikse anvan chak itilizasyon.
- Do not operate the tricycle under the influence of alcohol or drugs.
- Obsève tout lwa ak règleman trafik lokal yo.
- Evite monte bisiklèt nan gwo lapli, nèj, oswa nan kondisyon glas.
- Pa depase kapasite chaj maksimòm 136 kg.
- Kenbe men ak pye lwen pati k ap deplase yo.
2. Pwodwi souview
The TopMate ES11 is a versatile 3-wheel electric mobility tricycle designed for adults and seniors, offering convenience, comfort, and portability. It features a lightweight, foldable design, powerful dual motors, and a removable battery for extended range.

Figure 2.1: TopMate ES11 Mobility Tricycle in its operational state.
Karakteristik kle:
- One-Click Folding System: Pou depo fasil ak transpò.
- Doub motè pwisan: Provides strong acceleration and climbing ability.
- Removable Lithium-Ion Battery: Offers convenient charging and a range of 26-32 km.
- Plizyè Mòd Vitès: Including a dedicated 1.6 km/h Shopping Mode and 3 adjustable speeds (5/11/24 km/h).
- Ergonomic Seat: Designed for comfort during long rides.
- Panye detachable: For carrying personal items or groceries.
3. Enstalasyon ak Asanble
3.1 Debake
Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present. Retain packaging for future storage or transport.
3.2 Depliye Trisiklèt la
The ES11 features a quick one-step folding mechanism. To unfold, release the locking mechanism and extend the frame until it clicks into place. Ensure all locking pins are engaged for safe operation.

Figure 3.1: The ES11 tricycle can be easily unfolded and stored in a car trunk.

Figi 3.2: Detaye view of the tricycle's folding mechanism.
3.3 Enstalasyon batri
The ES11 comes with a removable 48V 10.4Ah lithium-ion battery. To install, slide the battery into its designated compartment located under the seat until it locks securely. Ensure the battery is fully charged before first use.

Figure 3.3: The removable battery offers flexible charging options.
3.4 Basket Attachment
The removable basket can be attached to the front of the tricycle for carrying personal items. Align the basket's hooks with the mounting points on the handlebars and secure it firmly.

Figure 3.4: The large capacity removable basket is convenient for shopping.
4. Operasyon Enstriksyon
4.1 Limen/Etenyen
Insert the key into the ignition and turn it to the 'ON' position to power on the tricycle. The display will illuminate. To power off, turn the key to the 'OFF' position and remove it.
4.2 mòd vitès
The ES11 offers multiple speed settings to suit various riding conditions:
- Shopping Mode: A gentle speed of 1.6 km/h, ideal for crowded areas like stores or sidewalks.
- Vitès reglabl: Three additional speeds are available: 5 km/h, 11 km/h, and 24 km/h. Use the control panel to switch between these modes.

Figure 4.1: The intuitive control panel allows for easy speed adjustment.
4.3 Throttle and Brakes
Use the throttle on the right handlebar to accelerate. Apply the brake levers on both handlebars to slow down or stop. The ES11 is equipped with a dual drum brake system for reliable stopping power.
4.4 Fonksyon Ranvèse
A dedicated reverse button (3 km/h) is located on the control panel for easy maneuvering in tight spaces.
4.5 Konsèy pou monte bisiklèt
- Start in a low-speed mode until you are comfortable with the tricycle's operation.
- Kenbe yon distans ki an sekirite ak lòt machin ak pyeton.
- Fè atansyon ak anviwònman w ak danje potansyèl yo.
- The dual motors provide excellent power for inclines up to 15 degrees.

Figure 4.2: The ES11 is powered by two 48V 350W motors, providing a maximum speed of 24 km/h and 24 Nm torque.
5. Enfòmasyon sou batri
5.1 Chaje batri a
The 48V 10.4Ah lithium-ion battery can be charged while installed on the tricycle or removed. Connect the charger to the battery's charging port and then plug it into a standard wall outlet. The charging indicator on the charger will show the charging status. A full charge typically takes 5-6 hours.
5.2 Swen Batri
- Evite vide batri a nèt anvan ou rechaje li.
- Sere batri a nan yon kote ki fre, sèk lè li pa itilize.
- If storing for an extended period, charge the battery to approximately 50-70% every 2-3 months.
- Use only the official TopMate charger provided with your tricycle.

Figure 5.1: The 48V 10.4Ah removable battery provides a range of 26-32 km.
6. Antretyen
6.1 Netwayaj
Wipe down the tricycle with a damp cloth after use. Avoid using high-pressure water jets or harsh chemicals, which can damage electronic components.
6.2 Swen Kawotchou
Regularly check the tire pressure and inflate to the recommended PSI (refer to the tire sidewall for details). Inspect tires for wear and tear, and replace them if necessary. The 10-inch tires are designed for various road conditions.

Figure 6.1: The 10-inch tires provide excellent grip on diverse surfaces.
6.3 Depo
When not in use, store the folded tricycle in a dry, sheltered location to protect it from elements and extreme temperatures.
NAN. Depanaj
If you encounter any issues with your TopMate ES11, please refer to the following common troubleshooting steps:
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Tricycle does not power on | Battery not installed correctly; Battery discharged; Key not fully turned. | Ensure battery is securely locked; Charge the battery; Turn key fully to 'ON' position. |
| Loss of power during ride | Low battery charge; Overload. | Recharge the battery; Reduce load on the tricycle. |
| Brakes feel loose | Brake cable adjustment needed. | Adjust brake cable tension (consult a professional if unsure). |
| Bwi etranj | Loose components; Foreign object. | Inspect for loose screws or parts and tighten; Check for any obstructions. |
If the issue persists after attempting these solutions, please contact TopMate customer support.
8. Espesifikasyon
| Karakteristik | Detay |
|---|---|
| Mak | TopMate |
| Non modèl | ES11 |
| Koulè | Nwa |
| Materyèl | Aliminyòm |
| Gwosè wou | 10 pous |
| Kalite fren | Dual Drum Brake |
| Pouvwa motè | 2 x 350W (700W total) |
| Vitès maksimòm | 24 km/h |
| Koupl | 24 Nm |
| Angle k ap grenpe | Jiska 15 ° |
| Batri | 48V 10.4Ah Lithium-Ion (Removable) |
| Ranje pou chak chaj | 26-32 km |
| Tan pou chaje | 5-6 èdtan |
| Kapasite chaj maksimòm | 136 kg |
| Konpozan ki enkli | Panyen bisiklèt |
9. Garanti ak sipò
9.1 Enfòmasyon sou Garanti
The TopMate ES11 Mobility Tricycle comes with a Garanti manifakti 2 zanGaranti sa a kouvri domaj nan materyèl ak nan fabrikasyon anba itilizasyon nòmal. Tanpri konsève prèv acha ou pou reklamasyon garanti.
9.2 Sipò pou Kliyan
For technical assistance, warranty claims, or any other inquiries, please contact TopMate customer support through the retailer where you purchased the product or visit the official TopMate websit pou detay kontak.
Please have your model number (ES11) and purchase date ready when contacting support.