1. Entwodiksyon
Thank you for choosing the HEINNER HWM-M1014IVNA+++ washing machine. This manual provides essential information for the safe installation, operation, and maintenance of your appliance. Please read these instructions carefully before using the washing machine and keep them for future reference.
2. Enfòmasyon sou Sekirite
To prevent damage to the appliance or injury to yourself or others, observe the following safety precautions:
- Asire w ke machin lave a byen konekte atè a.
- Pa kite timoun yo jwe avèk oswa opere aparèy la.
- Pa janm fòse pòt la louvri pandan l ap fonksyone.
- Dekonekte machin nan anvan ou netwaye li oswa fè antretyen.
- Pa lave bagay ki te netwaye, lave, tranpe, oubyen ki gen tach sou sibstans ki ka pran dife oswa eksplozif.
- Kenbe bèt kay lwen aparèy la.
3. Pwodwi souview
3.1 Eleman
The HEINNER HWM-M1014IVNA+++ washing machine features a front-loading design with a durable drum, a detergent dispenser, and an intuitive control panel.

Figi 1: Angle view of the HEINNER HWM-M1014IVNA+++ Washing Machine.

Figi 2: Devan view of the washing machine with the door open, showing the drum.
3.2 Kontwòl Panel
The control panel allows you to select wash programs and customize settings. It includes a rotary knob, an LED display, and touch-sensitive buttons.

Figi 3: Detaye view of the control panel with rotary knob and LED display.
- Bouton Rotary: Used to select one of the 15 available wash programs.
- Dirije ekspozisyon: Shows cycle status, remaining time, selected temperature, and spin speed.
- Bouton reta: Sets a delayed start time (1-24 hours).
- Vire bouton: Ajiste vitès la vire.
- Bouton Tanperati: Changes the wash temperature.
- Bouton Fonksyon: Activates additional functions like Extra Rinse or Reload.
- Bouton kòmanse/poz: Starts or pauses the selected wash program.
- Drum Clean Button: Initiates the drum cleaning cycle.
4. Enstalasyon ak Enstalasyon
Bon enstalasyon enpòtan anpil pou pèfòmans ak lonjevite machin a lave ou a.
4.1 Debalaj ak pozisyon
- Remove all packaging materials, including the transport bolts at the back of the machine. Keep the bolts for future transport.
- Position the machine on a firm, level surface. Ensure there is adequate space around the appliance for ventilation and access.

Figure 4: Product dimensions: 47.5 cm (Depth) x 59.5 cm (Width) x 85 cm (Height).
4.2 Koneksyon Dlo ak Drenaj
- Konekte tiyo admisyon dlo a nan yon wobinèt dlo frèt ki gen yon fil 3/4 pous. Asire w ke koneksyon yo byen sere pou anpeche flit.
- Place the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining.
4.3 Koneksyon elektrik
- Branche kòd kouran an nan yon priz elektrik 220 Volt ki gen koneksyon ak tè.
- Pa sèvi ak kòd ekstansyon oswa adaptè.
4.4 Nivelman Machin nan
Adjust the adjustable feet at the bottom of the machine to ensure it is perfectly level. This prevents excessive vibration and noise during operation.
4.5 Premye Sik Lavaj
Before washing clothes, run an empty wash cycle (e.g., Drum Clean program) to remove any manufacturing residues from the drum.
5. Operasyon Enstriksyon
Follow these steps for effective and safe use of your washing machine.
5.1 Chaje lesiv
- Klase lesiv selon kalite twal, koulè, ak nivo tè.
- Open the washing machine door and load items loosely into the drum, ensuring not to overload. The maximum capacity is 10 kg.
- Fèmen pòt la byen fèm.

Figi 5: Mete lesiv nan tanbou a.
5.2 Ajoute detèjan ak aditif
Open the detergent dispenser drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
5.3 Chwazi yon Pwogram Lavaj
- Turn the rotary knob to select the desired wash program. The LED display will show the default settings for that program.
- Refer to Section 6 for detailed program descriptions.
5.4 Pèsonalizasyon Paramèt yo
After selecting a program, you can adjust the following settings using the touch buttons:
- Tanperati (Temp): Select a different wash temperature if desired.
- Spin Speed (Spin): Adjust the spin speed up to 1400 RPM.
- Delay Start (Delay): Press to set a delay for the program to start, from 1 to 24 hours.
- Extra Rinse (Function): Press the Function button to add an extra rinse cycle, beneficial for sensitive skin.
- Reload (Function): If the 'Reload' indicator is on, press the Function button to pause the cycle and add forgotten garments.
5.5 Kòmanse epi mete yon poz nan yon lavaj
- Peze a Kòmanse/Poz bouton pou kòmanse sik lave a.
- To pause the cycle, press the Kòmanse/Poz bouton an ankò. Peze l yon lòt fwa ankò pou rekòmanse.
5.6 Timoun Lock
To prevent accidental program changes by children, activate the child lock:
- Peze epi kenbe la Tanp epi Fonksyon bouton an menm tan pou 3 segonn.
- Endikatè seri timoun nan ap limen.
- Repeat the action to deactivate the child lock.

Figure 6: Child lock feature for safety.
6. Pwogram Lave
Your HEINNER washing machine offers 15 specialized programs to cater to various fabric types and soil levels:
| Pwogram | Deskripsyon / Itilizasyon Rekòmande | Max tanperati | Wotasyon Maksimòm |
|---|---|---|---|
| Rapid 15' | For lightly soiled items needing a quick refresh. | 30°C | 800 RPM |
| Rapid 45' | For daily loads with moderate soiling. | 40°C | 1000 RPM |
| Espò Mete | For sportswear and synthetic fabrics. | 40°C | 800 RPM |
| Lenn mouton | Gentle wash for wool and delicate items. | 30°C | 600 RPM |
| Swen ti bebe | Hygienic wash for baby clothes, helps remove allergens. | 60°C | 1200 RPM |
| Ankonbran | For large items like blankets or duvets. | 60°C | 1000 RPM |
| Rense ak vire | Ajoute yon sik rense ak vire anplis. | Fwad | 1400 RPM |
| Vire sèlman | Vide dlo a epi fè yon sik vire. | N/A | 1400 RPM |
| Lave vapè | Uses steam for enhanced cleaning and allergen removal. | 60°C | 1200 RPM |
| Koton | For durable cotton items, heavily soiled. | 90°C | 1400 RPM |
| Melanje | Pou chaj melanje koton ak twal sentetik. | 40°C | 1200 RPM |
| Jeans | Specific program for denim items. | 40°C | 1000 RPM |
| Sentetik | Pou twal sentetik ak melanje. | 40°C | 800 RPM |
| ECO 40-60 | Pwogram ki ekonomize enèji pou atik koton ki nòmalman sal, ou ka lave yo a 40°C oubyen 60°C. | 60°C | 1400 RPM |
| Tanbou Netwaye | Special program to clean the washing machine drum. | 90°C | 1400 RPM |
7. Antretyen
Antretyen regilye asire pèfòmans optimal epi pwolonje lavi machin lave ou a.
7.1 Netwaye distribitè detèjan an
Periodically remove and clean the detergent dispenser drawer to prevent residue buildup. Rinse it under running water and reinsert.
7.2 Netwayaj Tanbou
Sèvi ak sa ki dedye a Tanbou Netwaye program regularly (e.g., once a month) to clean the interior of the drum and prevent odors. Run this program without any laundry inside.
7.3 Netwayaj Filtè Ponp lan
The pump filter collects lint and small objects. Clean it periodically to ensure proper drainage. Refer to the diagram in your full manual for the exact location, usually at the bottom front of the machine.
7.4 Netwaye Eksteryè a
Siye sifas ekstèn machin lave a ak yon twal mou,amp twal. Pa sèvi ak pwodui netwayaj abrazif oswa solvang.
NAN. Depanaj
Si ou rankontre pwoblèm ak machin lave ou a, gade pwoblèm ak solisyon komen sa yo anvan ou kontakte sèvis la.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Machin pa kòmanse | Power cord unplugged, door not closed, program not selected, child lock active. | Check power connection, ensure door is latched, select a program, deactivate child lock. |
| Pa gen konsomasyon dlo | Robine dlo fèmen, tiyo admisyon an pliye, rezèv dlo a koupe. | Louvri wobinèt dlo a, drese tiyo a, epi tcheke rezèv dlo nan kay la. |
| Dlo pa drenaj | Tiyo drenaj la pliye oswa bouche, filtè ponp lan bouche. | Tcheke epi netwaye tiyo drenaj la, netwaye filtè ponp lan. |
| Vibrasyon twòp / bri | Machin nan pa nivo, boulon transpò yo pa retire, chay la inegal. | Adjust feet to level machine, remove transport bolts, redistribute laundry. |
| Foam overflow | Twòp detèjan itilize. | Reduce detergent amount for future washes. The machine's foam detection system will trigger extra rinses. |
Si pwoblèm nan pèsiste apre ou fin eseye solisyon sa yo, tanpri kontakte sèvis kliyan.
9. Espesifikasyon
Technical details for the HEINNER HWM-M1014IVNA+++ washing machine:
| Karakteristik | Detay |
|---|---|
| Nimewo Modèl | HWM-M1014IVNA+++ |
| Kapasite | 10 kg |
| Maksimòm vitès vire | 1400 RPM |
| Kalite motè | Brushless Inverter motè |
| Dimansyon (D x W x H) | 47.5 x 59.5 x 85 cm |
| Voltage | 220 Volt |
| Nivo bri (lave) | Apeprè. 60 dB |
| Nivo bri (vire) | Apeprè. 75 dB |
| Klas efikasite enèji | A+++ (Old Rating) / A (New Rating) |
| Karakteristik espesyal | Steam Wash, Drum Clean, Child Lock, Delay End, Reload, Eco Logic Sensors |
10. Garanti ak sipò
10.1 5-ane garanti
This HEINNER washing machine is backed by a comprehensive five-year manufacturer warranty. This warranty covers defects in materials and workmanship under normal household use. To ensure coverage, retain your proof of purchase and register your product with HEINNER. This allows access to HEINNER's authorized service network for hassle-free repairs throughout the coverage period.
10.2 Sipò pou Kliyan
For technical assistance, warranty claims, or spare parts, please contact HEINNER customer support. Refer to the contact information provided with your purchase documentation or visit the official HEINNER websit la pou jwenn dènye enfòmasyon sou sipò a.