1. Entwodiksyon
This manual provides essential information for the safe and efficient use of your Doro Leva E20 4G Flip Phone. Designed with seniors in mind, this phone features a large 2.8-inch display, contrasting keys, loud and clear sound, HD voice, a camera, and a dedicated assistance button. Please read these instructions carefully before using your new phone.

Image 1: Doro Leva E20 highlighting key features such as 4G connectivity, large display, clear sound, and hearing aid compatibility.
2. Enstalasyon
2.1. Mete kat SIM lan ak batri a
Before using your phone, you must insert a SIM card (provided by your mobile network operator) and the battery.
- Open the phone: Gently open the flip phone to access the battery compartment.
- Retire kouvèti batri a: Locate the notch on the back cover and carefully lift it off.
- Mete kat SIM: Slide the SIM card into the designated slot with the gold contacts facing down and the cut corner aligned as shown in the diagram (refer to your quick start guide for a visual).
- Mete batri: Place the battery into its compartment, ensuring the contacts align with those in the phone.
- Ranplase kouvèti: Snap the battery cover back into place until it clicks.
2.2. Chaje Telefòn lan
Your phone's battery may not be fully charged upon purchase. It is recommended to fully charge the battery before first use.
- Konekte plato a: Plug the USB Type-C cable into the charging port on the phone.
- Konekte ak pouvwa: Plug the other end of the charger into a wall outlet.
- Endikatè chaje: The charging indicator on the screen will show the charging status. The phone is fully charged when the indicator shows a full battery icon.
2.3. Powering On / Off
- Pou pouvwa sou: Peze epi kenbe wouj la Fini Apèl/Power bouton an jiskaske logo Doro a parèt.
- Pou pouvwa koupe: Peze epi kenbe wouj la Fini Apèl/Power bouton an, apresa chwazi 'Etenn' nan opsyon ki sou ekran an.
3. Operasyon Enstriksyon
3.1. Fonksyon debaz yo
- Fè yon apèl:
- Antre nimewo telefòn nan lè l sèvi avèk klavye a.
- Peze vèt la Rele bouton pou kòmanse apèl la.
- Reponn yon apèl: Simply open the flip phone to answer an incoming call. Alternatively, press the green Rele bouton.
- Fini yon apèl: Close the flip phone or press the red Fini apèl bouton.
- Ajiste Volim: Use the volume buttons located on the side of the phone during a call or when playing media.
3.2. Sending and Receiving Messages (SMS)
- Nan meni prensipal la, ale nan Mesaj.
- Chwazi Nouvo Mesaj.
- Antre nimewo telefòn moun k ap resevwa a oubyen chwazi nan kontak ou yo.
- Tape mesaj ou a lè l sèvi avèk klavye a.
- Peze Voye.

Image 2: The Doro Leva E20's simple menu interface, showing the 'Messages' icon, along with other features like the assistance button, camera, flashlight, and IP54 splash resistance.
3.3. Kamera
The Doro Leva E20 includes a basic camera for capturing photos.
- Nan meni prensipal la, chwazi Kamera.
- Ankadre foto ou a lè w sèvi ak ekran an kòm yon viewChèche.
- Peze a OK bouton pou pran yon foto.
3.4. Assistance Button (Doro Secure Button)
The dedicated assistance button is a key safety feature, allowing you to quickly contact pre-set emergency numbers.
- Mete kanpe: Refer to the phone's settings menu under 'Assistance' to program emergency contacts.
- Aktive: Press and hold the assistance button (located on the back of the phone) for a few seconds. The phone will automatically call and send an SMS to your pre-programmed emergency contacts.

Image 3: The Doro Leva E20's Doro Secure Button, designed for quick access to emergency contacts.
3.5. Flach
To activate the built-in flashlight:
- Locate the flashlight icon or dedicated button (if available) on the phone or in the quick settings menu.
- Press the corresponding key or navigate to the option to turn the flashlight on/off.
3.6. Bouton Aksè Rapid
The Doro Leva E20 features quick access buttons for frequently used functions.
- Kontak pi renmen: Assign frequently called numbers to speed dial keys.
- Kamera: A dedicated button or menu option for quick camera access.
- Mesaj: A dedicated button or menu option for quick message access.

Image 4: The Doro Leva E20 in hand, showcasing the keypad with quick access buttons for favorite contacts, camera, and messages.
4. Antretyen
4.1. Netwaye Aparèy la
Pou kenbe telefòn ou an nan pi bon kondisyon:
- Use a soft, dry, lint-free cloth to clean the screen and body of the phone.
- Evite itilize pwodui chimik piman bouk, solvang netwayaj, oswa detèjan fò.
- Pa ekspoze telefòn nan anba twòp imidite.
4.2. Swen batri
The Doro Leva E20 is powered by a rechargeable battery. To maximize battery life and performance:
- Charge the phone regularly. Avoid letting the battery drain completely before recharging.
- Pa ekspoze batri a nan tanperati ekstrèm.
- Si ou pa pral itilize telefòn nan pou yon bon bout tan, chaje l a anviwon 50% anvan ou sere l.
4.3. Rezistans dlo
The Doro Leva E20 has an IP54 rating, meaning it is protected against dust ingress and splashing water from any direction. It is not designed to be submerged in water.
NAN. Depanaj
Si ou rankontre pwoblèm ak Doro Leva E20 ou a, eseye solisyon sa yo:
| Pwoblèm | Solisyon posib |
|---|---|
| Telefòn pa limen | Ensure the battery is charged. Connect the charger and try again. Check if the battery is correctly inserted. |
| Pa ka fè oswa resevwa apèl | Check if the SIM card is correctly inserted. Ensure you have network coverage. Contact your service provider if the issue persists. |
| Move son kalite | Adjust the volume. Ensure the speaker/microphone is not blocked. If using a hearing aid, ensure compatibility settings are correct. |
| Batri vide byen vit | Reduce screen brightness. Close unused applications. Limit background data usage. Ensure the phone is not in an area with poor network signal, which can increase battery consumption. |
If these steps do not resolve the issue, please contact Doro customer support.
6. Espesifikasyon
- Non modèl: Leva E20
- Sistèm operasyon: Sistèm operasyon Mocor
- Modèl CPU: Cortex A7
- Gwosè ekran: 2.8 pous
- Rezolisyon: 320 x 240
- Teknoloji selilè: 4G
- Koneksyon: USB Kalite C
- Kapasite Depo memwa: 17 GB
- Koulè: Nwa
- Rezistans dlo: IP54 (Rezistan a dlo)

Image 5: The Doro Leva E20's ergonomic design allows for easy portability, fitting comfortably in a bag.
7. Garanti ak sipò
Your Doro Leva E20 is manufactured by Doro. For specific warranty information, including terms and conditions, please refer to the warranty card included with your product or visit the official Doro website. For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact Doro customer support directly.
Manifakti: Doro
Websit: www.doro.com (Please check your regional Doro website for local support contact details.)