1. Entwodiksyon
Thank you for choosing the Hisense AH121CK Split Air Conditioner. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new air conditioning unit. Please read this manual thoroughly before using the appliance and retain it for future reference.
This unit is designed to provide comfortable cooling for your indoor environment with features like Smart Mode, Super Cool, and easy maintenance.

Image: Hisense CK Series Split Air Conditioner indoor unit.
2. Enfòmasyon sou Sekirite
Toujou swiv prekosyon sekirite debaz yo lè w ap itilize aparèy elektrik pou diminye risk dife, chòk elektrik, oswa blesi.
- Enstalasyon pwofesyonèl: Installation and maintenance should be performed by qualified service personnel. Improper installation can lead to electric shock, fire, or water leakage.
- Pwovizyon pou pouvwa: Ensure the power supply matches the specifications of the unit (115V). Do not use extension cords or multi-outlet adapters.
- Atè: The appliance must be properly grounded to prevent electric shock.
- Timoun ak bèt kay: Kenbe timoun ak bèt kay lwen aparèy la pandan operasyon ak antretyen.
- Netwayaj: Disconnect power before cleaning. Do not use water directly on the unit.
- Obstak: Pa bloke antre oswa sòti lè inite andedan oswa deyò a.
- Frijidè: This unit uses R-410A refrigerant. Do not attempt to service the refrigerant system yourself.
3. Pwodwi Features
The Hisense AH121CK Air Conditioner is equipped with several features designed for comfort and convenience:
- Fonksyon entelijan: Automatically adjusts to the ambient temperature for optimal comfort.
- Super fre: Rapidly cools the room by operating at maximum power and airflow.
- I Feel: Provides precise, comfortable, and uniform temperature control based on the remote control's sensor.
- Regilatè: Allows you to turn off the light from the front panel.
- Netwaye fasil: The filter can be easily removed for cleaning with water.
- Deteksyon flit frijidè: The evaporator automatically stops operation and displays an error code if a refrigerant leak is detected.
- Rekòmanse otomatik: The unit will resume operation immediately without manual intervention after a power outage.
- 24 Hours Timer: Pwograme aparèy la pou l limen oswa etenn nan moman espesifik.
- Dekonjle otomatik: Prevents ice buildup on the outdoor unit.
- Cold Air Protection: Prevents cold air from blowing directly when the unit starts in heating mode (if applicable).
- Fonksyon dòmi: Ajiste tanperati a ak vitès vantilatè a pou yon dòmi konfòtab.
4. Enstalasyon ak Enstalasyon
The Hisense AH121CK is a split-type air conditioner, requiring both an indoor and an outdoor unit. Professional installation is highly recommended to ensure proper function and safety.
4.1 Debake
Carefully unpack all components. Verify that all items listed in the packing list are present and undamaged. Keep packaging materials for potential future transport or service.
4.2 Chwazi yon kote enstalasyon
- Inite Andedan kay la: Select a location that allows for even air distribution, away from direct sunlight or heat sources. Ensure there is enough space around the unit for maintenance and airflow.
- Deyò Inite: Choose a location with good ventilation, away from obstacles that might block airflow. Ensure it is on a stable, level surface and away from noise-sensitive areas.
4.3 Koneksyon elektrik
The unit requires a 115V electrical supply. All electrical work must comply with local codes and regulations and be performed by a licensed electrician. Ensure a dedicated circuit is used for the air conditioner.
5. Operasyon Enstriksyon
Your Hisense AH121CK Air Conditioner is controlled via the included remote control. Familiarize yourself with the remote's buttons and functions.
5.1 Operasyon debaz
- Limen/Etenyen: Peze a ON/OFF bouton pou kòmanse oswa sispann inite a.
- Seleksyon mòd: Peze a MÒD button to cycle through available modes (e.g., Cool, Dry, Fan, Smart).
- Ajisteman Tanperati: Sèvi ak la Tanperati a monte/desann bouton yo mete tanperati ou vle.
- Vitès fanatik: Peze a FANATIK bouton pou ajiste vitès vantilatè a (Oto, Ba, Mwayen, Wo).
5.2 Fonksyon espesyal
- Mòd entelijan: Peze a SMART button. The unit will automatically adjust settings based on room conditions.
- Super fre: Activate by pressing the SUPER button for rapid cooling.
- I Feel: Peze a MWEN SANTIM button. The remote control will act as a thermostat, sensing the temperature around you for more accurate control.
- Regulator (Light Control): Peze a REGILATÈ button to turn off the display light on the indoor unit, useful during sleep.
- Revèy: Sèvi ak la TIMER ON / OFF buttons to set a scheduled operation time. Refer to the remote control manual for detailed timer settings.
- Fonksyon dòmi: Peze a DOMÒM button to activate a mode that gradually adjusts the temperature and fan speed for optimal sleeping conditions.

Image: Smart Mode functionality diagram.

Image: Super Cool feature in action.

Image: I Feel function for personalized comfort.

Image: Regulator function for display light control.
6. Antretyen
Regular maintenance ensures the longevity and efficiency of your air conditioner. Always disconnect power before performing any maintenance.
6.1 Netwayaj Filtè Lè a
Ou ta dwe netwaye filtè lè a chak de semèn oswa pi souvan selon itilizasyon an ak kalite lè a.
- Louvri panèl devan inite andedan kay la.
- Remove the air filter by gently pulling it out.
- Clean the filter with a vacuum cleaner or wash it with lukewarm water (below 40°C).
- Allow the filter to dry completely in a shaded area before reinstalling.
- Re-enstale filtè a epi fèmen panèl la devan.

Image: Easy filter cleaning process.
6.2 Netwayaj jeneral
Wipe the indoor unit with a soft, dry cloth. For stubborn dirt, use a damp cloth with a mild detergent, then wipe dry. Do not use harsh chemicals or abrasive cleaners.
6.3 Verifikasyon sezonye
- Before Season: Check for any obstructions around the outdoor unit. Ensure the drainage hose is clear.
- After Season: Clean the air filters and turn off the main power supply if the unit will not be used for an extended period.
NAN. Depanaj
Anvan ou kontakte sèvis kliyan, re-view pwoblèm ak solisyon komen sa yo.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Inite pa kòmanse | Pa gen kouran, disjonktè a sote, pil kontwòl remote la fèb. | Tcheke ekipman pou kouran an, retabli disjonktè a, ranplase pil yo nan kontwòl remote la. |
| Refwadisman ensifizan | Filtè lè sal, inite deyò bloke, move mòd chwazi, chanm twò gwo. | Clean filter, clear obstructions, select Cool mode, ensure unit capacity matches room size. |
| Bwi etranj | Pyès ki lach, objè etranje, son fonksyònman nòmal (pa egzanp, koule frijidè). | Tcheke pou wè si gen pyès ki lach, retire tout objè etranje yo. Si l ap fè bri oswa li pèsiste, kontakte sèvis. |
| Dlo flit | Tiyo drenaj bouche, move enstalasyon. | Check and clear drain hose. If issue persists, contact professional installer. |
| Kòd erè ki parèt | System malfunction, refrigerant leakage. | Note the error code and refer to the detailed troubleshooting section in the full manual or contact service. For refrigerant leakage, the unit will stop automatically. |

Image: Refrigerant Leakage Detection system.

Image: Automatic Restart function after power interruption.
8. Espesifikasyon
| Spesifikasyon | Valè |
|---|---|
| Mak | Hisense |
| Non modèl | AH121CK |
| Kapasite | 1 Ton (12000 British Thermal Units) |
| Pouvwa refwadisman | 12000 Inite tèmik Britanik yo |
| Voltage | 115 Volts |
| Wattage | 1440 Watts |
| Nivo bri | 41 Desibèl |
| Refrijeran | R-410A |
| Dimansyon pwodwi (DxWxH) | 25.5 x 79 x 20 santimèt |
| Pwa atik | 7.5 Kilogram |
| Rapò Efikasite Enèji Sezonye (SEER) | 11.5 |
| Evalyasyon BEE | 5 Star |
| Metòd kontwòl | Kontwòl Remote |
| Metòd enstalasyon | Sistèm Split |
| Inite Eksteryè Obligatwa | Wi |
| Konpozan ki enkli | Remote Control, Manyèl itilizatè |
9. Enfòmasyon sou Garanti
The Hisense AH121CK Air Conditioner comes with a Garanti limite manifakti 1 ane a. Garanti sa a kouvri domaj nan materyèl ak atizan konn fè nan itilizasyon nòmal.
Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs. For full warranty terms and conditions, please refer to the warranty card included with your product or contact Hisense customer support.
10. Sipò pou Kliyan
If you have any questions, require assistance, or need to schedule service, please contact Hisense customer support:
Option 1: Phone Support
Rele nou nan: 800 0088 880
Option 2: Online Support
Vizite ofisyèl nou an websit: hisense.com.mx
Look for the 'Technical Support Chat' link in the bottom left corner of the websit.
You can also call us at: +55 41 53 1200
Orè operasyon:
- Lendi - Vandredi: 9:00 am - 9:00 pm
- Samdi: 9:00 am - 3:00 pm