Bestherm FREYA 1500W

BESTHERM FREYA 1500W Electric Radiator User Manual

Model: FREYA 1500W

1. Entwodiksyon ak pwodwi aview

Thank you for choosing the BESTHERM FREYA 1500W Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read it thoroughly before use and retain it for future reference.

The FREYA 1500W radiator features a ceramic and film heating core, designed to provide gentle, homogeneous heat. This technology ensures a rapid temperature rise and sustained comfort without drying out the air, even after the unit is switched off. It is an efficient dry inertia radiator, consuming less energy than traditional convectors while maintaining a stable and pleasant temperature in rooms up to 15 m².

BESTHERM FREYA 1500W Electric Radiator, front view, blan

Imaj 1.1: Devan view of the BESTHERM FREYA 1500W Electric Radiator, highlighting its sleek white design and 2-year warranty.

Entèn view of the ceramic and film heating core

Imaj 1.2: Detaye view of the ceramic and film heating core, illustrating its components for rapid and gentle heat distribution.

2. Enstriksyon Sekirite

AVÈTISMAN: Si ou pa swiv enstriksyon sekirite sa yo, sa ka lakòz dife, chòk elektrik, oswa blesi.

  • Always ensure the radiator is installed by a qualified electrician in accordance with local electrical codes.
  • Do not cover the radiator. Covering the radiator can cause overheating and fire.
  • Keep flammable materials (curtains, furniture, etc.) at a safe distance from the appliance.
  • Aparèy sa a ekipe ak yon seri sekirite timoun feature to prevent accidental changes to settings.
  • An sistèm pwoteksyon surchof is integrated to automatically shut off the radiator if it reaches an unsafe temperature.
  • The radiator has an Evalyasyon IP24, indicating protection against solid objects over 12.5mm and splashing water from any direction. However, do not install in areas where it may be directly exposed to water.
  • Do not insert objects into any openings on the radiator.
  • Dekonekte ekipman pou pouvwa a anvan ou fè nenpòt netwayaj oswa antretyen.

3. Enstalasyon ak Enstalasyon

The BESTHERM FREYA radiator is designed for wall mounting. Mounting hardware is included for easy installation.

3.1 Dimansyon ak Plasman

Radiator dimensions: 80 cm length, 45 cm height, 12.5 cm depth

Image 3.1: Dimensions of the FREYA 1500W radiator, measuring 80 cm in length, 45 cm in height, and 12.5 cm in depth, with a weight of 9.1 kg.

Ensure adequate clearance around the radiator for proper heat circulation and safety. The radiator is suitable for heating areas up to 15 m².

3.2 Koneksyon elektrik

This appliance requires a three-phase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire should only be connected for control via a central thermostat. Do not connect the Black wire to earth.

Wiring diagram showing blue, brown/red, and black wires

Image 3.2: Electrical connection diagram, illustrating the correct wiring for Neutral (Blue), Phase (Brown/Red), and the optional Black wire for central thermostat control. Emphasizes not connecting the Black wire to earth.

3.3 Installation and Programming Videos

For detailed visual guides on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel.

QR code for installation and programming videos

Image 3.3: QR code to access BESTHERM's official YouTube channel for installation and programming video tutorials. Visit BESTHERM YouTube Channel

4. Operasyon Enstriksyon

The FREYA 1500W radiator features an intuitive LCD touch screen for easy control and programming.

4.1 Operasyon debaz

Use the touch screen controls to adjust the desired temperature. The display will show the current settings and temperature.

4.2 Programming Modes

The radiator offers comprehensive programming options to suit your lifestyle and optimize energy consumption:

  • Pre-recorded Weekly Programs: Choose from 3 pre-set weekly programs.
  • Customizable Program: Create 1 personalized weekly program to match your specific heating needs.
  • 6 Pilot Wire Modes: Utilize modes such as Comfort, Eco, Frost Protection, and more, if connected via a pilot wire system.

4.3 Window Open Detection

The radiator includes a window open detection feature. If a window is opened, the radiator will automatically reduce its heating output to save energy.

5. Antretyen

Antretyen regilye asire lonjevite ak fonksyònman efikas radyatè ou a.

  • Netwayaj: Ensure the radiator is switched off and unplugged before cleaning. Use a soft, damp twal pou siye deyò a. Pa sèvi ak pwodui netwayaj abrazif oswa solvan.
  • Retire pousyè: Periodically remove dust from the air vents using a soft brush or vacuum cleaner attachment to maintain optimal airflow.
  • Enspeksyon: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support immediately.

NAN. Depanaj

If you encounter issues with your BESTHERM FREYA radiator, refer to the following common solutions:

  • Radiator not heating:
    • Tcheke si ekipman pou kouran an konekte epi si disjonktè a limen.
    • Ensure the radiator is switched on and the desired temperature is set higher than the ambient temperature.
    • Verify that the child safety lock is not activated, preventing temperature adjustments.
  • Chofaj inegal:
    • Ensure no objects are blocking the radiator's heat output.
    • Check for drafts or open windows that might trigger the window open detection feature.
  • Ekspozisyon an pa fonksyone:
    • Try resetting the radiator by turning off the power at the main switch for a few minutes, then turning it back on.

If the problem persists after attempting these solutions, please contact BESTHERM customer support.

7. Espesifikasyon

KarakteristikSpesifikasyon
MakBestherm
ModèlFREYA 1500W
KoulèBlan
Dimansyon (L x W x H)80 cm x 12.5 cm x 45 cm
Pwa9 Kilogram
Metòd chofajDry Inertia (Ceramic + Film)
Sous pouvwaKòd elektrik
Kalite aliyeMi mòn
Karakteristik espesyalChild Lock, Window Open Detection, Overheat Protection
Evalyasyon IPIP24
Itilizasyon RekòmandeIndoor (Office, Home)

8. Enfòmasyon sou Garanti

The BESTHERM FREYA 1500W Electric Radiator comes with a 2-ane garanti from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, or unauthorized repairs.

9. Sipò ak enfòmasyon kontak

BESTHERM is committed to providing responsive customer service. Our support team is based in France and is available to assist you with any questions or issues.

BESTHERM customer service contact information

Image 9.1: BESTHERM customer service details, including online FAQ, phone, and email support.

  • FAQ sou entènèt: Vizite nou website for frequently asked questions and detailed guides: www.bestherm.fr/pages/faq
  • Telephone Assistance: Call us at 03 20 47 05 37
  • Sipò Imèl: Kontakte nou via imèl nan sav@hom-y.fr

© 2026 BESTHERM. All rights reserved.

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