Bestherm NESSA CONNECT 2000W

BESTHERM NESSA CONNECT 2000W Ceramic Dry Inertia Electric Radiator User Manual

Model: NESSA CONNECT 2000W

1. Entwodiksyon

Thank you for choosing the BESTHERM NESSA CONNECT 2000W Ceramic Dry Inertia Electric Radiator. This manual provides essential information for the safe and efficient operation of your new heating appliance. Please read it thoroughly before installation and use, and keep it for future reference.

BESTHERM NESSA CONNECT 2000W Radiator

Image: The BESTHERM NESSA CONNECT 2000W Ceramic Dry Inertia Electric Radiator, highlighting its 2-year warranty, NF certification, and Wi-Fi connectivity.

2. Enstriksyon Sekirite

Your safety and the safety of others are paramount. Please observe the following precautions:

  • Li tout enstriksyon yo anvan w sèvi ak aparèy sa a.
  • Do not cover the radiator. Overheating can occur.
  • Kenbe materyèl ki ka pran dife lwen radyatè a.
  • Pa mete objè nan okenn ouvèti.
  • Ensure the power supply matches the rating on the appliance label.
  • Aparèy sa a pa fèt pou itilize pa moun (ki gen ladan timoun) ki gen kapasite fizik, sansoryèl oswa mantal redwi, oswa ki pa gen eksperyans ak konesans, sof si yo te ba yo sipèvizyon oswa enstriksyon konsènan itilizasyon aparèy la pa yon moun ki responsab sekirite yo.
  • Timoun yo ta dwe sipèvize pou asire ke yo pa jwe ak aparèy la.
  • Si kòd ekipman an domaje, li dwe ranplase pa manifakti a, ajan sèvis li yo oswa moun ki kalifye menm jan an pou evite yon danje.
  • Pa sèvi ak aparèy chofaj sa a nan vwazinaj imedya yon beny, yon douch oswa yon pisin.
  • The appliance must be installed so that switches and other controls cannot be touched by a person in the bath or shower.
  • Aparèy sa a se pou itilize andedan kay la sèlman.

3. Pwodwi souview

The BESTHERM NESSA CONNECT 2000W is a ceramic dry inertia electric radiator designed for efficient and comfortable heating. Key features include:

  • Gentle and Lasting Heat: Ceramic heating core with dry inertia technology for homogeneous heat distribution, rapid temperature rise, and sustained heat even after shutdown.
  • Wi-Fi Connected Radiator: Remote control via Tuya / Smart Life applications, compatible with Alexa & Google Assistant for smart comfort.
  • Simple and Comprehensive Programming: 3 pre-recorded weekly programs + 1 customizable, 6 modes via Pilot Wire (Comfort, -1°C, -2°C, Eco, Frost Protection, Off) and intuitive LCD thermostat.
  • Secure and Certified: Open window detector, child safety lock, overheat protection, NF / CE / IP24 standards.

Dimansyon pwodwi ak pwa

Radyatè dimansyon

Image: Visual representation of the radiator's dimensions (100 cm length, 45.5 cm height, 12.5 cm depth) and weight (11.3 kg), indicating suitability for heating surfaces of 15 to 20 m².

Ceramic Heating Core

Ceramic Heating Core

Image: Close-up of the ceramic heating core, emphasizing its rapid temperature rise, homogeneous heat, and eco-efficient performance.

4. Enstalasyon

This radiator is designed for wall mounting. Ensure you have the necessary tools and follow local electrical codes. Professional installation is recommended if you are unsure.

Electrical Connection (Monophase)

Dyagram elektrik fil elektrik

Image: Wiring diagram for monophase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire is for central thermostat control only and should pa be connected to ground.

  • This appliance connects in monophase.
  • Always connect the Neutral (Blue wire) and the Phase (Brown or Red wire).
  • Connect the Black wire sèlman for control via a central thermostat.
  • Do not connect the Black wire to ground!

Installation & Programming Videos

QR Code for Installation and Programming Videos

Image: QR code to access installation and programming videos. Scan this QR code to discover our programming and installation videos. All our thermostats are programmable and customizable.

For detailed visual guides on installation and programming, please scan the QR code above or visit our official YouTube channel: BESTHERM YouTube Channel.

5. Operasyon

This section details how to operate your BESTHERM NESSA CONNECT radiator using its integrated thermostat.

Thermostat Plis paseview

Video: A tutorial demonstrating the programming of the BESTHERM NESSA CONNECT thermostat. This video covers button functions, screen indicators, time setting, mode selection, manual programming, child lock, open window detection, and power outagkonpòtman e.

Thermostat Buttons:

  • Flèch anwo/desann: Modulate time, days of the week, and temperature. Select Comfort mode or Eco mode.
  • Bouton pouvwa: Turns the radiator on or off.
  • Window Detection Button: Activates or deactivates automatic aeration detection.
  • Bouton 'M': Selects different operating modes (Comfort, Eco, Frost Protection, Program 1, Program 2, Program 3, Pilot Wire).
  • Programmer Button: Allows personalization of thermostat programs.

LCD Screen Indicators:

  • Days of the Week (1-7): Endike jou aktyèl la.
  • Tanperati (°C): Displays the thermostat's temperature in Celsius.
  • Tan: Montre lè aktyèl la nan jounen an.
  • Hourly Segments (0-24h): Represents the 24 hours of a day for personalized programming.
  • Frost Protection Mode (Snowflake icon): Maintains the appliance at approximately 7°C.
  • Standby Mode (Power icon): Visible when the appliance is powered on but not actively heating.
  • Comfort Mode (Sun icon): Allows setting the desired temperature.
  • ECO Mode (Moon icon): Maintains the appliance at a temperature 3.5°C lower than Comfort mode.
  • Child Lock (Key icon): Activates or deactivates the child safety feature.
  • Open Window Detection (Window icon): Indicates active open window detection.
  • Heating Indicator (Wavy lines): Appears when the appliance is actively heating.

Mete Tan ak Jou

  1. When first powering on, the display will show "12:00". Use the Up/Down arrows to set the hour. Press and hold for faster adjustment.
  2. Press the Up/Down arrows again to set the minutes. Press and hold for faster adjustment.
  3. Press the Up/Down arrows again to select the current day of the week (1 for Monday, 7 for Sunday).
  4. To adjust the time/day when the radiator is already on, press the Up and Down arrow buttons simultaneously. Then follow steps 1-3.

Chwazi mòd operasyon yo

Peze a M bouton pou chanje mòd ki disponib yo:

  • Mòd konfò: Set your desired temperature using the Up/Down arrows.
  • Mòd ECO: Automatically sets the temperature 3.5°C below Comfort mode.
  • Mòd pwoteksyon Frost: Maintains a minimum temperature of approximately 7°C to prevent freezing.
  • Pwogram 1 (P1): Pre-set program for the entire week (Comfort from 08:00 to 01:00, Eco from 01:00 to 08:00).
  • Pwogram 2 (P2): Pre-set program differentiating weekdays and weekends.
  • Pwogram 3 (P3): Another pre-set program with different weekday/weekend settings.
  • Pilot Wire Mode (P): For advanced control via a central pilot wire system (not covered in this manual).

Programmasyon manyèl

  1. Peze a Pwogramè button (three horizontal lines icon).
  2. Use the Up/Down arrows to select the day you wish to program.
  3. Once the day is selected, press the Programmer button again.
  4. Ho aurly segments at the bottom of the LCD screen will become active. Use the Up arrow to move to the next hourly segment.
  5. Use the Down arrow to select the desired mode for that hour:
    • Two black rectangles: Comfort mode.
    • One black rectangle: Eco mode.
  6. Repeat for all 24 hourlsegman y.
  7. Once the day is programmed, use the Up arrow to move to the next day and repeat the process for all 7 days of the week.

Child Lock Activation/Deactivation

Pou aktive sekirite timoun nan, peze epi kenbe bouton an M button for 3 seconds. A key icon will appear on the screen. To deactivate, press and hold the M bouton ankò pou 3 segonn.

Louvri Deteksyon Fenèt

To activate the open window detection feature, press the Deteksyon fenèt button (window icon). The display will show "ON". To deactivate, press the Window Detection button again, and the display will show "OFF".

Pouvwa Outage Konpòtman

Nan ka yon pouvwa outage, all programming information (modes, temperatures) is saved. However, you will need to reset the time and day of the week using the instructions above.

6. Espesifikasyon

KarakteristikDetay
MakBestherm
KoulèBlan
Dimansyon pwodwi (L x W x H)12.5 x 60 x 45.5 cm
Pwa atik11.3 Kilogram
Number of Speeds/Modes6
Karakteristik espesyalDigital Display, Wi-Fi Compatible, Overheat Protection, Programmable Thermostat, Child Lock, Open Window Detection
Sous pouvwaFil elektrik
Metòd chofajConvection (Dry Inertia Ceramic)
Kalite aliyeMi mòn
Andedan kay la / Deyò ItilizasyonAndedan kay la
Kalite chanmHome Office, Bedroom, Kitchen, Living Room
ASINB0CLF2MZ8Y

NAN. Depanaj

If you encounter any issues with your radiator, please refer to the following common problems and solutions:

PwoblèmKòz posibSolisyon
Radyatè pa chofeNo power supply; Thermostat set too low; Child lock active; Open window detected.Check power connection and circuit breaker. Increase thermostat temperature. Deactivate child lock. Close windows/doors or deactivate open window detection.
Ekspozisyon an vidNo power; Radiator is off.Check power supply. Press the power button to turn on the radiator.
Radiator makes unusual noiseNormal expansion/contraction of materials; Loose mounting.Minor noises are normal during heating/cooling. Ensure the radiator is securely mounted. If noise persists or is loud, contact support.
Pwoblèm koneksyon Wi-FiIncorrect Wi-Fi settings; Router issues; App issues.Refer to the dedicated Wi-Fi connectivity guide/video. Ensure your router is 2.4GHz compatible. Restart router and radiator. Re-pair with the app.

If the problem persists after trying these solutions, please contact BESTHERM customer support.

8. Garanti ak sipò

Your BESTHERM NESSA CONNECT radiator comes with a 2-ane garanti. For any questions, technical assistance, or warranty claims, please contact our French customer service.

You can find more information and contact details on the official BESTHERM Amazon store: Visit the Bestherm Store.

For additional video tutorials and support, subscribe to our YouTube channel: BESTHERM YouTube Channel.

© 2026 Bestherm. All rights reserved.

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