1. Entwodiksyon
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Tiandy TC-C38WS 8MP IR Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Retain this manual for future reference.
2. Enfòmasyon sou Sekirite
- Asire ekipman pou pouvwa a voltage kòrèk anvan ou konekte kamera a.
- Pa ekspoze kamera a nan tanperati ekstrèm, imidite, oswa anviwònman koroziv.
- Avoid pointing the camera directly at strong light sources, as this may damage the image sensor.
- Handle the camera with care. Do not drop or subject it to strong impact.
- All installation and service should be performed by qualified personnel.
- Dekonekte kouran an anvan ou netwaye oswa fè antretyen.
3. Pake kontni
Verifye ke tout atik yo prezan epi yo an bon kondisyon lè w ap ouvri pakè a. Si gen nenpòt atik ki manke oswa ki domaje, kontakte founisè w la imedyatman.
- Tiandy TC-C38WS 8MP IR Bullet Camera
- Materyèl pou monte (vis, ploge miray)
- Gid pou kòmanse rapidman (gade manyèl sa a pou enstriksyon detaye)
- Konektè ki enpèmeyab pou kab Ethernet
4. Pwodwi souview
4.1 Konpozan Kamera
The Tiandy TC-C38WS camera features a robust full metal housing designed for outdoor use. Key components include the lens, IR LEDs, microphone, and mounting bracket.

Figi 4.1: Front-bò view of the Tiandy TC-C38WS IR Bullet Camera, showing the lens, IR illuminators, and the Tiandy logo on the white metal housing.

Figi 4.2: Angle view of the Tiandy TC-C38WS IR Bullet Camera, highlighting the adjustable mounting bracket and the camera's robust construction.
4.2 Karakteristik kle
- Segondè rezolisyon: Up to 3840x2160 at 20fps (8 Megapixels) for clear imaging.
- Capteur imaj: 1/2.8" CMOS Sensor for enhanced low-light performance.
- Wide Dynamic Range (WDR): 120dB WDR for balanced images in high-contrast scenes.
- Smart IR: Infrared illumination with a range of up to 50 meters (164 feet) for night vision.
- Lantiy fiks: Available in 2.8mm focal length, providing a wide horizontal field of view nan 100.1 °.
- Depo abò: Built-in MicroSD card slot supporting up to 512 GB for local recording.
- Mikwofòn entegre: Pou siveyans odyo.
- Opsyon pouvwa: Supports 12VDC and Power over Ethernet (PoE 802.3af).
- Videyo Analytics: Includes Tripwire and Perimeter detection.
- Full Metal Housing: Durable construction suitable for outdoor environments.
5. Enstalasyon
5.1 Enstalasyon Fizik
The camera is designed for wall or ceiling mounting. Ensure the mounting surface is strong enough to support the camera's weight.
- Chwazi yon kote: Chwazi yon kote ki bay domèn ou vle a view and is within reach of power and network cables.
- Make twou perçage yo: Use the mounting template (if provided) or the camera base to mark the positions for drilling holes.
- Fè twou: Fè twou gid epi mete ploge miray si w ap monte l sou mason.
- Sekirize kamera a: Attach the camera's mounting bracket to the surface using the provided screws.
- Ajiste ang: Loosen the adjustment screws on the bracket to pan (0-360°), tilt (0-75°), and rotate (0-360°) the camera to the desired viewang ing. Sere vis yo yon fwa yo ajiste.

Figi 5.1: Dimensional drawing of the Tiandy TC-C38WS camera, showing measurements in millimeters for installation planning.
5.2 Fil elektrik ak koneksyon pouvwa
The camera supports both 12VDC power and Power over Ethernet (PoE).
- Koneksyon Ethernet: Connect a standard RJ45 Ethernet cable to the camera's network port. Use the waterproof connector for outdoor installations to protect against moisture.
- Koneksyon kouran (si w pa itilize PoE): Connect a 12VDC power adapter (not included) to the camera's power input. Ensure the power supply meets the camera's requirements.
- Koneksyon PoE: If using a PoE-enabled switch or injector, simply connect the Ethernet cable. Power will be supplied through the network cable, eliminating the need for a separate power adapter.
5.3 Inisyal Konfigirasyon
After physical installation and power-up, the camera can be accessed and configured via a network connection.
- Rezo Koneksyon: Ensure the camera is connected to your local network.
- IP Address Discovery: Use the manufacturer's IP search tool or a network scanner to find the camera's IP address on your network.
- Aksè Web Entèfas: Louvri a web browser and enter the camera's IP address. You will be prompted to log in. Refer to the camera's default credentials (usually found in the quick start guide or on the camera label).
- Chanje Modpas Defo: Pou sekirite, chanje modpas defo a imedyatman lè w konekte pou premye fwa.
- Anviwònman Debaz: Configure network settings, date and time, and video stream parameters as needed.
6. Operasyon Enstriksyon
6.1 Viv View ak Anrejistreman
Jwenn aksè a kamera a web interface or a compatible Network Video Recorder (NVR) software to view viv footage epi jere anrejistreman yo.
- Viv View: Navige nan 'An dirèk' View' section in the web interface to see real-time video from the camera.
- Anrejistreman manyèl: Most NVRs or software clients allow for manual recording initiation.
- Anrejistreman pwograme: Set up recording schedules based on time or events (e.g., motion detection).
- Lektur: Use the playback function in your NVR or software to review anrejistre footage from the MicroSD card or network storage.
6.2 Karakteristik avanse
- Deteksyon Mouvman: Configure motion detection zones and sensitivity in the camera's settings. When motion is detected, the camera can trigger recording, send notifications, or activate alarms.
- Smart IR: The camera automatically adjusts IR intensity to prevent overexposure of objects close to the camera, ensuring balanced night vision.
- WDR (Wide Range Dinamik): Enable WDR in settings to improve image clarity in scenes with both very bright and very dark areas.
- Depo abò: Insert a MicroSD card (up to 512 GB) into the designated slot. Configure recording settings to utilize local storage for continuous or event-based recording.
- Videyo Analytics: The camera supports Tripwire and Perimeter detection. Configure these features in the 'Event' or 'Smart Analysis' section of the web interface to define specific detection rules and actions.
- Odyo: The built-in microphone allows for audio monitoring. Ensure audio recording is enabled in the settings if desired.
7. Antretyen
- Netwayaj: Regularly clean the camera lens with a soft, dry cloth. For stubborn dirt, use a mild lens cleaning solution. Do not use harsh chemicals.
- Mizajou mikrolojisyèl: Periodically check the Tiandy official website for firmware updates. Updating firmware can improve performance, add new features, and enhance security. Follow the provided instructions carefully during the update process.
- Jesyon Depo: If using a MicroSD card, regularly check its status and ensure it has sufficient space. Back up important recordings as needed.
- Enspeksyon kab: Periodically inspect all cables and connections for wear, damage, or corrosion, especially in outdoor environments.
NAN. Depanaj
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| No image on live view | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm camera's IP address and network settings. |
| Imaj la twoub oswa pa klè | Dirty lens; Condensation; Incorrect focus (less likely with fixed lens) | Clean the lens; Allow camera to acclimate to temperature; Ensure protective film is removed. |
| Vizyon lannwit pa travay | IR LEDs blocked; IR settings disabled | Clear any obstructions; Check IR settings in the web koòdone. |
| Pa ka jwenn aksè a kamera a atravè rezo a | IP address conflict; Firewall blocking; Incorrect network settings | Check for IP conflicts; Adjust firewall settings; Verify camera and router network configurations. |
| Deteksyon mouvman an pa deklanche | Sensitivity too low; Detection zone not configured; Event actions not set | Increase sensitivity; Redraw detection zones; Configure recording or notification actions for motion events. |
9. Espesifikasyon
The following table details the technical specifications of the Tiandy TC-C38WS camera:
| Karakteristik | Spesifikasyon |
|---|---|
| Modèl | TC-C38WS I5/E/Y/M/2.8mm/V4.0 |
| Capteur Imaj | 1/2.8" CMOS |
| Max. Rezolisyon | 3840x2160 (8MP) |
| To Frame | Up to 20fps (3840x2160), 30fps (1280x720) |
| Min. Ekleraj | Color: 0.003Lux@ (F1.6, AGC ON), B/W: 0Lux with IR |
| Kalite lantiy | Fixed, 2.8mm |
| Jaden nan View (FOV) | Horizontal: 100.1° (2.8mm) |
| IR Range | Up to 50m (164 feet) with Smart IR |
| Wide dinamik Range (WDR) | 120dB |
| Konpresyon videyo | S+265/H.265/H.264/M-JPEG |
| Odyo I/O | Mikwofòn entegre |
| Abò Depo | MicroSD card slot, up to 512 GB |
| Entèfas rezo a | 1 RJ45 10M / 100M pwòp tèt ou-adaptasyon Ethernet pò |
| Pwotokòl | TCP/IP, HTTP, HTTPS, DHCP, DNS, RTSP, etc. |
| Pwovizyon pou pouvwa | 12VDC, PoE (802.3af) |
| Konsomasyon pouvwa | Refer to product label for exact consumption |
| Materyèl Lojman | Full Metal Lojman |
| Dimansyon | 6.33 x 2.68 x 2.93 pous (apeprè 160.7 x 68 x 74.4 mm) |
| Pwa | 1.21 liv (apeprè 0.55 kg) |
| Tanperati Fonksyònman | Refer to product datasheet |
| Pwoteksyon Ingress | Refer to product datasheet (typically IP66/IP67 for outdoor cameras) |
10. Garanti ak sipò
For warranty information, please refer to the warranty card included with your product or consult your point of purchase. Tiandy provides technical support for its products. For assistance, please visit the official Tiandy website or contact their customer service department with your product model and serial number.
Note: Specifications and features are subject to change without notice. Always refer to the latest product documentation from the manufacturer.