1. Entwodiksyon
This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.
2. Enfòmasyon sou Sekirite
- Asire w ke routeur la mete nan yon zòn ki byen ayere, lwen limyè solèy dirèk, sous chalè ak imidite.
- Sèvi ak sèlman adaptè kouran ki vini ak aparèy la. Sèvi ak yon adaptè ki pa kòrèk ka domaje routeur la epi anile garanti a.
- Pa louvri routeur c la.asing. Konfye tout antretyen bay pèsonèl kalifye.
- Kenbe aparèy la lwen timoun yo.
- Disconnect power during electrical storms or when unused for long periods.
3. Pake kontni
Verifye ke pake ou a gen atik sa yo:
- DrayTek Vigor 2927AX Router
- Adaptè pouvwa
- Ethernet kab
- Gid Quick Start
4. Materyèl Plis paseview
4.1 Panèl devan
The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

Imaj: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).
- Endikatè Estati ki ap dirije: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
- 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
- Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
- 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.
4.2 Panèl dèyè
The rear panel typically includes the power input, power switch, and a factory reset button.
- Antre pouvwa: Konekte ak adaptè kouran ki founi an.
- Pouvwa switch: Limen oswa etenn routeur la.
- Bouton Reset faktori: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.
5. Enstalasyon
5.1 Koneksyon Inisyal
- Konekte pouvwa: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
- Konekte WAN:
- For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 port using an Ethernet cable.
- If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 pò.
- For 3G/4G/5G failover, insert a compatible USB modem into one of the USB pò.
- Konekte LAN: Connect a computer or network switch to any of the LAN ports (P1-P5) lè l sèvi avèk yon kab Ethernet.

Imaj: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.
5.2 Aksè nan Web Entèfas
- Asire w ke òdinatè w lan konekte ak yon pò LAN nan routeur la.
- Louvri a web navigatè (pa egzanp, Chrome, Firefox, Edge).
- In the address bar, type the default IP address: 192.168.1.1 epi peze Antre.
- Enter the default username (admin) ak modpas (admin). It is highly recommended to change the default password immediately after the first login for security purposes.
5.3 Konfigirasyon debaz
Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.
- Anviwònman WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
- Wi-Fi Anviwònman: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.
6. Operasyon Enstriksyon
6.1 Dual WAN Load Balancing and Failover
The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

Imaj: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.
- Balanse chaj: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > General Setup.
- Failover: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.
6.2 Konfigirasyon VPN
The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

Imaj: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.
- SSL VPN: Provides clientless remote access via a web browser. Configure under VPN and Remote Access > SSL VPN.
- IPsec/PPTP/L2TP VPN: For site-to-site connections and client-based remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.
- OpenVPN: Supports OpenVPN for flexible and secure VPN connections.
6.3 Wi-Fi 6 (802.11ax) Wireless
The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

Imaj: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.
- Doub Band: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under Wireless LAN > General Setup.
- Wi-Fi envite: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.
6.4 VLANs (Virtual Local Area Networks)
VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

Imaj: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.
- Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.
6.5 Firewall and Content Filtering
The router includes an advanced firewall and content filtering features to protect your network.
- Firewall: Configure rules to control inbound and outbound traffic under Firewall > Filter Setup.
- Filtrage kontni: Block access to specific websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).
6.6 Kalite Sèvis (QoS)
QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

Imaj: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.
- Configure QoS rules under Bandwidth Management > QoS.
7. Antretyen
7.1 Mizajou Firmware
Regularly update the router's firmware to ensure optimal performance, security, and access to new features.
- Download the latest firmware from the official DrayTek websit.
- Aksè routeur la web interface and navigate to System Maintenance > Firmware Upgrade.
- Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.
7.2 Konfigirasyon Sovgad ak Retablisman
It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.
- To back up, go to System Maintenance > Configuration Backup.
- To restore, use the same menu and upload your saved configuration file.
7.3 Reset faktori
A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.
- Materyèl Reyajiste: With the router powered on, use a paperclip to press and hold the Reset faktori button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
- Reyajiste lojisyèl: Navige nan System Maintenance > Factory Default nan la web koòdone.
NAN. Depanaj
- Pa gen aksè entènèt:
- Check WAN LED status. If off, verify cable connection to modem/ONT.
- Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web koòdone.
- Restart the modem/ONT and then the router.
- Pa Ka Aksè Web Entèfas:
- Ensure your computer's IP address is set to obtain automatically (DHCP).
- Verify physical connection to a LAN port.
- Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
- Vitès Wi-Fi ki ba:
- Tcheke pou wè si gen entèferans ki soti nan lòt aparèy oswa rezo.
- Asire w ke aparèy ou yo sipòte Wi-Fi 6 (802.11ax) pou yon pèfòmans optimal.
- Adjust Wi-Fi channels to less congested ones.
- Asire w ke routeur la sitiye nan yon pozisyon santral epi li pa gen okenn obstak.
- Pwoblèm Koneksyon VPN:
- Verify VPN server and client configurations match.
- Check firewall rules to ensure VPN traffic is allowed.
- Ensure correct authentication credentials are used.
9. Espesifikasyon
| Non modèl | Vigor 2927AX |
| Dimansyon pwodwi | 9.49 x 6.5 x 1.73 pous |
| Pwa atik | 3.39 liv |
| Pò WAN | 2x Gigabit Ethernet (WAN1, WAN2/LAN6 configurable) |
| Pò LAN | 5x Gigabit Ethernet (P1-P5) |
| Pò USB | 2x USB 2.0 (for 3G/4G/5G modem, USB storage) |
| Wireless Creole | 802.11ax (Wi-Fi 6) |
| Gwoup Gwoup Frekans | Dual-Band (2.4GHz, 5GHz) |
| Tinèl VPN | Up to 50 (IPsec, PPTP, L2TP, SSL VPN, OpenVPN) |
| Firewall | SPI Firewall, Content Filtering, DoS Defense |
| Karakteristik espesyal | Dual WAN Load Balancing/Failover, VLAN, QoS, Remote Access |
10. Garanti ak sipò
DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek websit.
For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.
- Ofisyèl Websit: www.draytek.com
- Portal sipò: Gade ofisyèl la website for regional support contacts and resources.