Entwodiksyon
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. Please read this manual thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your washing machine.
Enfòmasyon sou Sekirite
Adhering to safety guidelines is crucial for preventing accidents and ensuring the longevity of your appliance. Always follow these instructions:
- Sekirite elektrik: Ensure the washing machine is connected to a properly grounded electrical outlet. Do not use extension cords or adapters. Disconnect power before any maintenance or cleaning.
- Koneksyon dlo: Use new hose sets for water connection. Do not reuse old hoses. Ensure all connections are tight to prevent leaks.
- Timoun ak bèt kay: Keep children and pets away from the appliance during operation. The appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
- Enstalasyon: The appliance must be installed on a firm, level surface. Remove all transit bolts before operation to prevent damage.
- Materyèl ki ka pran dife: Pa lave bagay ki te netwaye, lave, tranpe, oubyen ki gen tach sou sibstans ki ka pran dife oswa eksplozif.
- Itilizasyon aparèy: This appliance is intended for household use only. Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for repairs.
Pwodwi souview
The Candy RO1294DXH5Z-19 is a 9 kg front-load washing machine designed for efficient and convenient laundry care. Key features include a 1200 RPM spin speed, 16 wash programs, and smart connectivity via Wi-Fi and Bluetooth for enhanced control.

Figi 1: Devan view of the Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. This image displays the main body of the washing machine, including the front-loading door, control panel, and detergent drawer.
Control Panel and Program Dial
The washing machine features an intuitive touch control console and a rotary program dial for selecting wash cycles and options.

Figi 2: Close-up of the digital control panel, showing the display, touch buttons for various functions, and indicators for cycle status.

Figi 3: Close-up of the program selection dial, illustrating the various wash programs and quick wash options available.
Tiwa detèjan
The detergent drawer is located on the top left of the control panel and is divided into compartments for pre-wash, main wash, and fabric softener.

Figi 4: Top view of the washing machine, showing the detergent drawer pulled out, revealing its compartments for different laundry additives.
Enstalasyon ak Enstalasyon
Proper installation is essential for the safe and efficient operation of your washing machine. It is recommended to have the appliance installed by a qualified technician.
- Debake: Retire tout materyèl anbalaj yo avèk prekosyon. Enspekte machin nan pou wè si li gen nenpòt domaj.
- Retire boulon transpò piblik: Before use, locate and remove the transit bolts from the rear of the machine. These bolts secure the drum during transport and must be removed to prevent severe damage during operation. Keep the bolts for future transport.
- Pozisyon: Place the washing machine on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access.
- Nivelman: Adjust the adjustable leveling legs at the bottom of the machine to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
- Koneksyon dlo: Konekte tiyo admisyon dlo a nan yon wobinèt dlo frèt ki gen yon fil 3/4". Asire w ke koneksyon an byen fèm epi li pa gen flit.
- Drenaj Koneksyon: Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during draining. The height of the drain should be between 60 cm and 100 cm from the floor.
- Koneksyon elektrik: Plug the power cord into a grounded 220 Volt electrical outlet. Do not use adapters or extension cords.

Figi 5: Side view of the washing machine, illustrating its dimensions and the location of the water inlet and drain hose connections at the rear (not fully visible).
Enstriksyon Operasyon
Follow these steps for a typical wash cycle:
- Prepare Laundry: Sort laundry by fabric type, color, and degree of soiling. Check pockets and close zippers.
- Chaje lesiv: Louvri pòt la epi mete rad yo nan tanbou a. Pa twò chaje machin nan; asire w ke gen ase espas pou rad yo ka woule lib.
- Ajoute detèjan: Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
- Chwazi pwogram: Turn the program dial to select one of the 16 available wash programs. The digital display will show the program details.
- Ajiste Opsyon yo (Si ou vle): Use the touch control panel to select additional options such as temperature, spin speed, or delayed start, if desired.
- Smart Control (Wi-Fi + Bluetooth): For advanced control and additional programs, download the Candy Simply-Fi app on your smartphone. Connect the washing machine via Wi-Fi or Bluetooth to access smart features, monitor cycles, and download new programs.
- Kòmanse Sik: Press the Start/Pause button to begin the wash cycle. The door will lock, and the machine will start filling with water.
- Fen sik: Once the cycle is complete, the machine will signal with an audible alert, and the door will unlock. Remove laundry promptly to prevent wrinkles.
Antretyen ak Swen
Antretyen regilye asire pèfòmans optimal epi pwolonje lavi machin lave ou a.
- Netwaye tiwa detèjan an: Retire tiwa detèjan an epi netwaye li anba dlo k ap koule detanzantan pou anpeche rezidi detèjan akimile.
- Netwaye tanbou a: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) regularly to clean the drum and remove any odors or residue.
- Netwaye filtè a: The drain pump filter should be cleaned periodically to remove lint and small objects. Refer to the full manual for specific instructions on accessing and cleaning the filter.
- Netwayaj eksteryè: Siye eksteryè machin nan ak yon mou, damp twal. Pa sèvi ak pwodui netwayaj abrazif oswa solvang.
- Sele pòt la: After each wash, wipe the door seal to remove any moisture or debris, which helps prevent mold and odors.
- Winterization: If the machine is to be left in an unheated area during winter, drain all water from the hoses and pump to prevent freezing damage.
Depanaj
Anvan ou kontakte sèvis la, tcheke pwoblèm komen sa yo:
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Machin pa kòmanse | No power, door not closed, Start/Pause button not pressed. | Check power supply, ensure door is securely closed, press Start/Pause. |
| Dlo pa ranpli | Robine dlo a fèmen, tiyo admisyon an pliye, presyon dlo a twò ba. | Louvri wobinèt dlo a, drese tiyo a, tcheke rezèv dlo a. |
| Dlo pa drenaj | Tiyo drenaj la pliye oswa bouche, filtè ponp lan bouche. | Straighten drain hose, clean pump filter. |
| Vibrasyon twòp / bri | Boulon transpò yo pa retire, machin nan pa nivo, chay la pa inegal. | Remove transit bolts, level the machine, redistribute laundry. |
| Rezilta lave pòv yo | Incorrect detergent dosage, overloaded machine, wrong program. | Adjust detergent, reduce load size, select appropriate program. |
If problems persist after attempting these solutions, please contact customer service.
Espesifikasyon
| Karakteristik | Detay |
|---|---|
| Mak | sirèt |
| Nimewo Modèl | RO1294DXH5Z-19 |
| Kapasite | 9 Kilogram |
| Maksimòm vitès vire | 1200 RPM |
| Pwogram yo | 16 (plus additional via Simply-Fi app) |
| Koneksyon | Wi-Fi + Bluetooth (Simply-Fi) |
| Kontwòl konsole | Manyen |
| Dimansyon (D x W x H) | 53 x 60 x 85 cm |
| Pwa atik | 65 Kilogram |
| Voltage | 220 Volts |
| Nivo bri (lave) | 55 Desibèl |
| Konsomasyon enèji chak ane | 191 kilowat èdtan pa ane |
| Karakteristik espesyal | Janm nivelman reglabl |
Enfòmasyon sou Garanti
Your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19, comes with a 2-ane garanti. This warranty covers manufacturing defects and malfunctions under normal household use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your appliance or contact customer service.
Sipò ak Sèvis
For installation services, technical support, or any inquiries regarding your Candy washing machine, please contact the authorized service centers:
- Alessa Customer Service Contact Center: 8001240020
- Installation Services (Riyadh): +966-11-4094006 Ekstansyon – 113
- Installation Services (Jeddah): +966-12-6577714
- Installation Services (Dammam): +966-13-8343691
- Installation Services (Qassim): +966 581044198
- Installation Services (Abha): +966 593322785
When contacting support, please have your model number (RO1294DXH5Z-19) and purchase details ready.