i-tec USB C Dual Monitor Docking Station User Manual

1. Entwodiksyon

This manual provides instructions for the i-tec USB C Dual Monitor Docking Station (Model C31DUALDPDOCKPD). This docking station is designed to expand the connectivity of your USB-C or Thunderbolt 3 enabled laptop, tablet, or smartphone, allowing for dual external monitor support, multiple USB peripheral connections, Gigabit Ethernet, and power delivery up to 100W.

Image 1.1: i-tec USB C Dual Monitor Docking Station.

2. Pwodwi souview

The i-tec USB C Dual Monitor Docking Station offers a comprehensive set of ports for enhanced productivity and connectivity.

2.1. Aranjman pò a

Image 2.1: Front Panel Ports (USB-C 3.1 Gen 2, USB 3.0, Audio/Mic Jack).

Image 2.2: Rear Panel Ports (2x DisplayPort, Gigabit Ethernet, USB-C Power Delivery, Kensington Lock Slot).

2.2. All Connections Diagram

Image 2.3: Comprehensive diagram of all ports and their functions.

3. Enstriksyon Enstalasyon

Follow these steps to set up your i-tec USB C Dual Monitor Docking Station.

1. Konekte kouran an (Si ou vle men ou rekòmande l): Connect your original USB-C charger (up to 100W) to the USB-C Power Delivery (USB-C PD) port on the docking station. This provides power to the docking station and charges your connected laptop. If not using a power adapter, some USB 3.0 and USB-C data ports may not function optimally with high-power devices.
2. Konekte ak aparèy lame a: Use the integrated USB-C cable to connect the docking station to your laptop's USB-C or Thunderbolt 3 port.
3. Connect External Monitors: Connect your monitors to the two DisplayPort outputs on the docking station.
• Windows/Ubuntu: Supports up to two 4K/60Hz external monitors with extended or mirrored display modes.
• MacOS: Supports up to one 4K/60Hz external monitor. When connecting two monitors, both will display the same image due to macOS not supporting Multi-Stream Transport (MST) technology.
4. Konekte periferik: Connect your USB devices (keyboard, mouse, external drives) to the available USB 3.0 and USB 2.0 ports. Connect your Ethernet cable to the Gigabit Ethernet (LAN) port for a wired network connection. Connect headphones or a microphone to the combined audio/mic jack.

4. Operasyon Enstriksyon

4.1. Bouton pouvwa

The docking station features a power button on the top panel. Press and hold the power button for approximately 2 seconds to turn the unit on or off. This delay prevents accidental shutdowns.

4.2. Konfigirasyon Ekspozisyon

After connecting external monitors, configure your display settings through your operating system. Options typically include:

• Pwolonje: Each monitor displays a separate desktop, expanding your workspace.
• Mirror/Duplicate: All monitors display the same content.
• Second Screen Only: Only the external monitor(s) display content, with the laptop screen turned off.

4.3. Charging Functionality

When a compatible USB-C charger is connected to the docking station's USB-C PD port, the docking station will pass through up to 100W of power to charge your connected laptop. Additionally, the USB-C 3.1 Gen 2 port on the front panel supports fast charging for smartphones and tablets.

5. Konpatibilite

The docking station is compatible with devices featuring a USB-C or Thunderbolt 3 port that supports video output (DisplayPort Alternate Mode).

5.1. Sipòte sistèm operasyon yo

• Windows 10 ak pita
• macOS X and later
• Android
• ChromeOS
• Linux

5.2. Display Output Limitations

Image 5.1: Display output capabilities across different operating systems.

Nòt pou itilizatè macOS yo: macOS does not support Multi-Stream Transport (MST) technology. This means that when two monitors are connected to the docking station on a macOS device, both monitors will display the same image (mirroring), not an extended desktop across two separate displays. For extended desktop functionality on macOS, only one external monitor can be used with the docking station.

5.3. VESA Mounting Support

The docking station features VESA support, allowing for vertical installation behind a VESA compatible monitor. This helps in creating a clean and organized workspace.

Image 5.2: Docking station mounted behind a VESA compatible monitor for a clean desk setup.

Imaj 5.3: Egzanpample of a complete workstation setup utilizing the docking station.

6. Antretyen

To ensure optimal performance and longevity of your docking station, follow these maintenance guidelines:

• Kenbe aparèy la nan yon anviwònman sèk, lwen limyè solèy dirèk ak tanperati ekstrèm.
• Evite ekspoze aparèy la nan dlo oswa lòt likid.
• Netwaye aparèy la avèk yon twal mou epi sèk. Pa sèvi ak pwodui chimik ki agresif oswa pwodui netwayaj abrazif.
• Asire bon vantilasyon toutotou estasyon docking la pou anpeche li chofe twòp.

NAN. Depanaj

Si ou rankontre pwoblèm ak estasyon ancrage ou a, gade pwoblèm ak solisyon komen sa yo:

• Pa gen okenn rezilta ekspozisyon:
  • Ensure your laptop's USB-C port supports DisplayPort Alternate Mode.
  • Verify that the DisplayPort cables are securely connected to both the docking station and the monitors.
  • Check your operating system's display settings to ensure external monitors are detected and configured correctly.
  • If using macOS, remember that only one external monitor will extend the desktop; two monitors will mirror.
• USB Devices Not Functioning:
  • Ensure the docking station is connected to a power adapter, especially for high-power USB devices like external SSDs. Without a power adapter, USB 3.0 and USB-C data ports may have limited functionality.
  • Eseye konekte aparèy USB a nan yon lòt pò sou estasyon an.
  • Ensure device drivers are up to date on your host system.
• Pa gen koneksyon rezo:
  • Verifye kab Ethernet la byen konekte ak estasyon docking la ak routeur/modem ou a.
  • Tcheke paramèt rezo ou yo sou aparèy lame ou a.
• Laptop pa chaje:
  • Ensure your original USB-C charger is connected to the USB-C PD port on the docking station.
  • Verifye si pò USB-C laptop ou a sipòte Power Delivery.

8. Espesifikasyon

9. Garanti ak sipò

i-tec products are covered by a manufacturer's warranty. For detailed warranty information, please refer to the warranty card included with your product or visit the official i-tec websit.

9.1. Sipò teknik

For technical assistance, product inquiries, or further support, please contact i-tec customer service:

• Websit: www.i-tec.pro
• Imèl: support@itecproduct.com
• Telefòn: +420 596 637 125