1. Entwodiksyon
The Black Box EMD4000R is a 4K DisplayPort KVM-over-IP Extender Receiver designed to extend DisplayPort video, USB 2.0, and audio signals over a standard IP network. This device enables remote access to a computer or server from a user console, supporting high-resolution 4K video at 60Hz. It is part of a KVM-over-IP system, requiring a compatible transmitter unit (sold separately) for full functionality. This manual provides essential information for the proper installation, operation, and maintenance of your EMD4000R receiver.
2. Pake kontni
Verify that all items are present in your package. If any items are missing or damaged, please contact your supplier.
- EMD4000R KVM-over-IP Extender Receiver Unit
- Adaptè pouvwa
- Kòd pouvwa
- Remote Control (if applicable to specific model variant)
- Cables (specific to model, e.g., USB, DisplayPort)
3. Pwodwi souview
The EMD4000R receiver features various ports for connectivity, allowing it to integrate into a KVM-over-IP system. Understanding the layout of these ports is crucial for correct installation.

Figure 3.1: Rear Panel Connectors
This image displays the rear panel of the EMD4000R receiver. From left to right, it includes the +12V DC power input, I/O ports (likely for serial communication), multiple USB 2.0 ports, an Ethernet port, a DisplayPort output, and two SFP+ ports for network connectivity.

Figure 3.2: EMD4000R Unit and Accessories
This image shows the EMD4000R receiver unit alongside its power adapter and power cord, illustrating the complete package contents for the device.

Figure 3.3: Typical KVM-over-IP System Diagram
This diagram illustrates a typical KVM-over-IP setup. It shows sources (servers) connected to Emerald Transmitters, which then connect to an Emerald Matrix Switch or directly to an IP Network. Emerald Receivers (like the EMD4000R) connect to the network and user consoles (workstations) with monitors, keyboards, and mice, enabling remote access to the sources.
4. Enstalasyon
Follow these steps to set up your EMD4000R receiver:
- Koneksyon pouvwa: Connect the provided power adapter to the +12V DC input on the rear panel of the EMD4000R receiver. Plug the power cord into a suitable power outlet.
- Koneksyon DisplayPort: Connect a DisplayPort cable from your monitor to the DisplayPort output on the rear panel of the EMD4000R. Ensure the cable is securely fastened.
- Koneksyon aparèy USB: Connect your USB keyboard, mouse, and any other USB 2.0 peripheral devices to the USB ports on the rear panel of the EMD4000R.
- Koneksyon odyo (Si ou vle): If using external speakers or a microphone, connect them to the appropriate audio input/output jacks on the receiver (if available and supported by your specific model variant).
- Rezo Koneksyon: Connect an Ethernet cable from your network switch or router to the Ethernet port on the rear panel of the EMD4000R. Alternatively, if using SFP+ modules, insert them into the SFP+ ports and connect fiber optic cables to your network infrastructure.
- Pouvwa sou: Once all connections are made, power on the EMD4000R receiver. The device will initiate its boot sequence.
- Pairing with Transmitter: Refer to the Black Box Emerald KVM Manager software or your system's documentation for instructions on how to pair the receiver with its corresponding transmitter unit over the IP network. This step is essential for establishing the KVM connection.
5. Operasyon Enstriksyon
After successful setup and pairing, the EMD4000R receiver operates as follows:
- Ekspozisyon Sòti: The video signal from the remote computer (connected to the transmitter) will be displayed on the monitor connected to the EMD4000R receiver.
- Kontwòl USB: Your connected USB keyboard and mouse will control the remote computer as if they were directly connected.
- Transmisyon odyo: Audio signals from the remote computer will be output through the audio ports on the receiver, and microphone input (if connected) will be transmitted back to the remote computer.
- Jesyon sistèm: Use the Black Box Emerald KVM Manager software to manage connections, switch between sources (if multiple transmitters are used), and configure advanced settings.
6. Antretyen
To ensure optimal performance and longevity of your EMD4000R receiver, follow these maintenance guidelines:
- Netwayaj: Regularly clean the exterior of the unit with a soft, dry cloth. Avoid using liquid cleaners or aerosols, which can damage the device.
- Vantilasyon: Ensure that the ventilation openings on the unit are not blocked to prevent overheating. Maintain adequate airflow around the device.
- Mizajou mikrolojisyèl: Periodically check the Black Box website for firmware updates. Keeping the firmware up-to-date can improve performance, add new features, and resolve potential issues.
- Jesyon kab: Ensure all cables are securely connected and neatly organized to prevent accidental disconnections or damage.
NAN. Depanaj
If you encounter issues with your EMD4000R receiver, refer to the following troubleshooting tips:
- Pa gen Sorti Videyo:
- Check DisplayPort cable connections at both the receiver and the monitor.
- Asire w ke monitè a limen epi li configuré sou sous antre ki kòrèk la.
- Verify that the receiver is properly paired with the transmitter and that the transmitter is receiving a video signal from the source computer.
- Check network connectivity between the transmitter and receiver.
- Aparèy USB yo pa reponn:
- Ensure USB devices are securely connected to the receiver's USB ports.
- Test USB devices directly on the source computer to confirm functionality.
- Verify that USB passthrough is enabled and configured correctly in the KVM management software.
- Pa gen odyo:
- Check audio cable connections to speakers/headphones.
- Ensure audio output is selected correctly on the remote computer.
- Verify volume levels on both the remote computer and the connected audio devices.
- Pwoblèm koneksyon rezo:
- Check Ethernet or SFP+ cable connections.
- Verify network switch/router status and configuration.
- Ensure IP addresses are correctly assigned and there are no conflicts.
- Aparèy pa limen:
- Confirm the power adapter is securely connected to the receiver and a working power outlet.
- Teste priz kouran an ak yon lòt aparèy.
If problems persist, consult the Black Box support websit la oubyen kontakte sipò teknik la.
8. Espesifikasyon
| Mak | Bwat nwa |
| Nimewo Modèl | EMD4000R |
| Koneksyon Teknoloji | DisplayPort, Ethernet |
| Rezolisyon Sòti Videyo | 4K |
| Estanda Sipòte | 4K60 DisplayPort, USB 2.0, MP3, MP4, WAV |
| Audio Sòti Mode | Stereo |
| Aparèy konpatib | Laptop, Personal Computer, Television |
| Total pò HDMI | 1 (Note: Product description indicates DisplayPort, this may refer to a DisplayPort to HDMI adapter capability or a generic port count) |
| Number of Component Outputs | 1 |
| Aspè rapò | 16:9 |
| Koulè | Nwa |
| UPC | 822088136620 |
9. Garanti ak sipò
Black Box Network Services products are designed for reliability and performance. For specific warranty information regarding your EMD4000R, please refer to the warranty card included with your product or visit the official Black Box websit.
For technical support, product documentation, or to register your product, please visit the Black Box support portal or contact their customer service directly. Contact information can typically be found on the Black Box official websit:
Black Box Official Websit: www.blackbox.com
When contacting support, please have your product model number (EMD4000R) and serial number ready.