1. Entwodiksyon
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Gree Multi21+ Dual-Zone Mini Split Air Conditioner Heat Pump. Please read this manual thoroughly before using the unit and retain it for future reference. Proper installation by a state-licensed HVAC contractor is required to ensure warranty validity and safe operation.
The Gree Multi21+ Dual-Zone VIREO 24,000 BTU System is designed to provide both heating and cooling for two separate zones without the need for distribution boxes. It features Gree's G10 inverter-driven compressor and utilizes eco-friendly R410A refrigerant.

Figure 1.1: Dual-zone cooling and heating capability.
2. Enfòmasyon sou Sekirite
Toujou respekte prekosyon sekirite sa yo pou evite blesi oswa domaj nan aparèy la.
- Enstalasyon pwofesyonèl: Installation, maintenance, and repair must be performed by a qualified, state-licensed HVAC technician. Improper installation can lead to electric shock, fire, water leakage, or other hazards.
- Sekirite elektrik: Ensure the power supply matches the unit's specifications. Do not operate the unit with wet hands. Disconnect power before any cleaning or maintenance.
- Frijidè: The unit uses R410A refrigerant. Do not attempt to handle refrigerant yourself. Contact a qualified technician for any refrigerant-related issues.
- Otorizasyon: Maintain adequate clearances around the indoor and outdoor units for proper airflow and service access.
- Timoun ak bèt kay: Kenbe timoun ak bèt kay lwen aparèy la, sitou pandan operasyon ak antretyen.
- Materyèl ki ka pran dife: Pa mete materyèl ki ka pran dife oswa flite ayewosòl toupre aparèy la.
3. Pwodwi souview
3.1 Eleman
The Gree Multi21+ system consists of:
- Deyò Inite: The condenser unit responsible for heat exchange.
- Indoor Units (2): Wall-mounted units that deliver conditioned air to each zone.
- Kontwòl Remote: For convenient operation of the indoor units.

Figure 3.1: Indoor unit and remote control.
3.2 Karakteristik kle
- G10 Inverter Technology: Saves energy, reduces outdoor noise, and maintains stable room temperature by eliminating frequent starts and stops.
- Dual-Zone Capability: Heats and cools two separate areas independently.
- Frijidè ekolojik: Uses R410A refrigerant.
- Wi-Fi Kapab: An optional field-installed Wi-Fi kit (sold separately) allows remote control via a smartphone.
- Konsepsyon kontra enfòmèl ant: Wall-mounted indoor units blend with various decors.

Figure 3.2: Product feature icons.
4. Enstalasyon ak Enstalasyon
Enpòtan: Installation of this Gree Multi21+ system must be performed by a state-licensed HVAC contractor. Failure to do so will void the manufacturer's warranty and may result in unsafe operation.
4.1 Kondisyon pou Pre-Enstalasyon
- Ansanm Liy: The system requires specific line sets, which are not included. You will need one 1/4" x 3/8" line set and one 1/4" x 1/2" line set.
- Pwovizyon pou elektrik: Ensure a dedicated 208/230V electrical circuit is available and properly sized for the unit.
- Kote montaj: Select appropriate locations for both indoor and outdoor units, considering clearances, drainage, and structural support.
4.2 Wi-Fi Module Installation (Optional)
The unit is Wi-Fi capable. A field-installed Wi-Fi kit accessory is sold separately. Refer to the instructions provided with the Wi-Fi kit for installation and setup procedures. Once installed, this allows for remote control of the unit via a smartphone application.
5. Operasyon Enstriksyon
The unit is primarily controlled using the wireless remote control. Ensure the remote has fresh batteries and is pointed towards the indoor unit when sending commands.
5.1 Fonksyon kontwòl Remote

Figure 5.1: Wireless Remote Control.
- Bouton ON/OFF: Limen oswa etenn inite a.
- Bouton MODE: Chanje nan plizyè mòd fonksyònman: Oto, Refwadisman, Seche, Chofe, Vantilatè.
- Bouton Ajisteman Tanperati (▲/▼): Ogmante oswa diminye tanperati ki fikse a.
- Bouton FAN: Ajiste vitès vantilatè a (Oto, Ba, Mwayen, Wo).
- Bouton SWING: Controls the louver's vertical swing direction.
- Bouton DÒM: Activates sleep mode for energy-saving and quiet operation during sleep.
- Bouton TURBO: Activates rapid cooling or heating for a short period.
- Bouton limyè: Turns the indoor unit's display light on or off.
- Bouton TIMER: Sets the on/off timer.
5.2 Mòd Fonksyònman
- Mòd fre: Pou refwadi chanm nan. Mete tanperati ak vitès vantilatè ou vle a.
- Chalè Mode: Pou chofe chanm nan. Mete tanperati ak vitès vantilatè ou vle a.
- Sèk Mode: Diminye imidite nan chanm lan.
- Mòd fanatik: Fè lè sikile san li pa chofe ni refwadi.
- Mòd oto: The unit automatically selects the operating mode (Cool, Heat, Fan) based on the room temperature and the set temperature.
6. Antretyen
Regular maintenance ensures optimal performance and longevity of your unit. Always disconnect power before performing any maintenance.
6.1 Netwayaj Filtè Lè a
Clean the air filters every two weeks, or more frequently depending on usage and air quality.
- Louvri panèl devan inite andedan kay la.
- Retire filtè lè yo.
- Clean filters with a vacuum cleaner or wash them with lukewarm water and mild detergent.
- Kite filtè yo seche nèt anvan ou reenstale yo.
- Fèmen panèl devan an byen.
6.2 Netwayaj Inite Eksteryè a
Periodically check the outdoor unit for debris, leaves, or obstructions around the coils and fan. Gently clean with a soft brush or vacuum. Do not spray water directly onto electrical components.
6.3 Sèvis Pwofesyonèl
It is recommended to have a qualified HVAC technician perform an annual inspection and professional cleaning of the entire system.
NAN. Depanaj
Anvan ou kontakte sèvis la, re-view pwoblèm ak solisyon komen sa yo.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Inite pa opere | Pa gen ekipman pou pouvwa Remote control batteries low Fonksyon revèy la aktif | Tcheke brekè Ranplase pil Anile paramèt revèy la |
| Refwadisman/chofaj ensifizan | Filtè lè sal Fenèt/pòt louvri Tanperati a pa kòrèk Outdoor unit obstructed | Netwaye filtè lè yo Fèmen fenèt/pòt yo Ajiste tanperati a Obstak klè |
| Bri etranj | Pati ki lach Obstriksyon fanatik | Contact HVAC technician Check for obstructions (after disconnecting power) |
| Flit dlo nan inite andedan an | Tiyo drenaj bouche Move enstalasyon | Contact HVAC technician |
If the problem persists after attempting these solutions, please contact a qualified HVAC technician for assistance.
8. Espesifikasyon
Key technical specifications for the Gree Multi21+ Dual-Zone Mini Split System (Model: MULTI24CVIR201).
- Mak: GREE
- Non modèl: MULTI24CVIR201 4000
- Nimewo Modèl: MULTI24CVIR201
- Kapasite: 2 Tòn (24,000 BTU)
- Pouvwa refwadisman: 24,000 Inite tèmik Britanik yo
- Rapò Efikasite Enèji Sezonye (SEER): 21.2
- Voltage: 230 Volts
- Nivo bri: 56 Desibèl (Inite Eksteryè)
- Frijidè: R 410A
- Faktè fòm: Mini-Split
- Kalite varyateur: Has Inverter (G10 Inverter Technology)
- Kalite enstalasyon: Sistèm Split
- Kalite COMPRESSOR: Woulo woulo
- Outdoor Unit Required: Wi
- Metòd kontwòl: Kontwòl Remote
- UPC: 841999166618
- GTIN: 841999166618
8.1 Dimansyon inite yo

Figure 8.1: Vireo+ Multi Indoor and Outdoor Unit Measurements.
9. Enfòmasyon sou Garanti
The manufacturer's warranty terms for this Gree Multi21+ system are:
- Pati: 5 ane garanti limite
- COMPRESSOR: 7 ane garanti limite
Nòt enpòtan: To be eligible for the warranty, installation must be performed by a state-licensed HVAC contractor. Any damage or malfunction resulting from improper installation or unauthorized service will void the warranty.
10. Sipò
For technical assistance, warranty claims, or service inquiries, please contact your installing HVAC contractor or the Gree customer support directly. Ensure you have your model number (MULTI24CVIR201) and purchase date available when contacting support.
For additional resources and product information, you may visit the official GREE website or consult the documentation provided by your installer.