SINGCALL SC-R10
SINGCALL Wireless Waiter Calling System User Manual
Model: SC-R10
1. Entwodiksyon
This manual provides comprehensive instructions for the installation, operation, and maintenance of your SINGCALL Wireless Waiter Calling System, Model SC-R10. This system is designed to enhance service efficiency in various environments such as restaurants, cafes, and hotels by providing a reliable and easy-to-use communication solution between customers or staff and service personnel.
The SC-R10 receiver displays call numbers from paired call buttons, allowing for quick response and improved customer satisfaction. Please read this manual thoroughly before using the product to ensure proper function and longevity.

Figure 1.1: SINGCALL SC-R10 Wireless Receiver
2. Enfòmasyon sou Sekirite
Tanpri obsève prekosyon sekirite sa yo pou evite domaj nan pwodwi a epi asire sekirite itilizatè a:
- Pa ekspoze aparèy la nan tanperati ekstrèm, imidite, oswa limyè solèy la dirèk.
- Evite jete oswa sibi aparèy la nan gwo enpak.
- Kenbe aparèy la lwen dlo ak lòt likid.
- Pa eseye demonte oswa repare aparèy la tèt ou. Konsilte pèsonèl sèvis kalifye.
- Use only the specified power adapter for the receiver.
- AVÈTISMAN: DANJE TOUFE - Small parts not for children under 3 years or any individuals who have a tendency to place inedible objects in their mouths.

Figure 2.1: Multi-language Safety Warning
3. Pwodwi souview
3.1. Eleman yo
The SINGCALL Wireless Waiter Calling System typically consists of the following main components:
- SC-R10 Receiver: The central unit that receives and displays call signals.
- Call Buttons (Sold Separately): Transmitters that send call signals to the receiver when pressed. These can be various types, such as table-mounted buttons or wrist pagers.
- Adaptè pouvwa: For powering the SC-R10 receiver.

Figure 3.1: System Components (Receiver, Call Buttons)
3.2. Karakteristik kle
- Registered numbers cannot be registered again, preventing duplicate entries for the same number.
- Capable of displaying 3 groups of double-digit numbers simultaneously.
- Multiple prompt modes: Dingdong, Alarming sound, and voice report.
- Supports up to 199 call buttons.
- English letter beginning display options: A, B, C, D, E, F, H, P, L, J.
4. Enstalasyon
4.1. Debake
- Ak anpil atansyon retire tout eleman nan anbalaj la.
- Verifye ke tout konpozan ki nan lis la prezan.
- Kenbe anbalaj la pou depo oswa transpò nan lavni.
4.2. Powering On the Receiver
- Locate the power input port on the back or side of the SC-R10 receiver.
- Connect the provided power adapter to the receiver.
- Plug the power adapter into a standard electrical outlet. The receiver display should illuminate.

Figure 4.1: Receiver Back View ak Antre Pouvwa
4.3. Pairing Call Buttons
To enable call buttons to communicate with the SC-R10 receiver, they must be paired. The specific pairing procedure may vary slightly depending on the call button model. Generally, the process involves:
- Enter the receiver into pairing mode (refer to the call button's specific manual for details on how to initiate pairing on the receiver side, usually involving a 'SET' or 'CODE' button).
- Press the call button you wish to pair.
- The receiver will display a confirmation or the newly registered number.
- Note: A registered number cannot be registered again, preventing duplicate assignments.

Figure 4.2: Receiver Side View ak bouton kontwòl
5. Operasyon Enstriksyon
5.1. Resevwa Apèl
When a paired call button is pressed, the SC-R10 receiver will:
- Display the corresponding call number on its LED screen.
- Activate the selected prompt mode (Dingdong, Alarming sound, or voice report) to alert staff.
- The receiver can display up to 3 groups of double-digit numbers simultaneously.
5.2. Clearing Calls
To clear a displayed call number from the receiver, typically there is a 'CLEAR' or 'DELETE' button on the receiver. Pressing this button will remove the active call from the display. Consult the specific button layout on your receiver for exact button functions.
5.3. Ajiste Anviwònman
The SC-R10 receiver allows for adjustment of various settings, including prompt modes and display options. Use the control buttons on the side or back of the receiver to navigate through the menu options. Refer to the specific button functions for changing settings such as:
- Prompt Mode: Switch between Dingdong, Alarming sound, or voice report.
- Montre Opsyon: Configure how numbers are displayed, including the use of English letter prefixes (A, B, C, D, E, F, H, P, L, J).

Figure 5.1: Receiver in a Restaurant Environment
6. Antretyen
6.1. Netwayaj
To maintain the appearance and functionality of your SC-R10 receiver:
- Siye eksteryè a ak yon twal mou, sèk.
- Pou pousyè tè ki difisil pou retire, yon ti kras dampht twal la ak dlo oswa yon pwodui netwayaj dou, ki pa abrazif.
- Pa sèvi ak pwodui chimik ki agresif, solvang, oswa ajan netwayaj abrazif.
- Ensure no liquid enters the device openings.
6.2. Depo
If the device will not be used for an extended period:
- Dekonekte adaptè pouvwa a.
- Store the receiver and call buttons in a cool, dry place, away from direct sunlight and extreme temperatures.
- Li rekòmande pou estoke aparèy la nan anbalaj orijinal li pou pwoteje l kont pousyè ak domaj fizik.
NAN. Depanaj
If you encounter issues with your SINGCALL Wireless Waiter Calling System, refer to the table below for common problems and their solutions.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Receiver display is off. | Pa gen pwoblèm kouran oswa adaptè kouran. | Check if the power adapter is securely plugged into the receiver and the electrical outlet. Try a different outlet. |
| Call button press does not register on receiver. | Button not paired, out of range, or low battery (for button). | Ensure the call button is properly paired with the receiver. Move the call button closer to the receiver. Check and replace the battery in the call button if applicable. |
| Incorrect number displayed. | Call button incorrectly paired or interference. | Re-pair the call button to ensure correct number assignment. Check for strong interference sources nearby. |
| Sound prompt not working. | Volume too low or prompt mode disabled. | Adjust the volume using the receiver's controls. Verify that a prompt mode (Dingdong, Alarming sound, or voice report) is selected and enabled. |
| Receiver not responding to button presses. | System freeze or internal error. | Disconnect the power adapter, wait 10 seconds, then reconnect it to restart the receiver. |
8. Espesifikasyon
The following are the technical specifications for the SINGCALL SC-R10 Wireless Receiver:
| Atribi | Valè |
|---|---|
| Mak | SINGCALL |
| Nimewo Modèl | SC-R10 |
| Pwa atik | 1.1 liv (0.5 kilogram) |
| Dimansyon pwodwi (L x W x H) | 7.87 x 5.12 x 1.18 pous |
| Kalite Materyèl | Akrilonitrile butadien stirèn (ABS) |
| Call Button Capability | Up to 199 buttons |
| Kalite ekspozisyon | LED, displays 3 groups of double-digit numbers simultaneously |
| Prompt Modes | Dingdong, Alarming sound, Voice report |
| English Letter Beginning Display | A, B, C, D, E, F, H, P, L, J |
| Sous pouvwa | Fil elektrik |
| Manifakti | EASTWAY INTERNATIONAL (HK) LIMITED |
| Dat Premye Disponib | 10 novanm 2014 |
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