1. Entwodiksyon
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. Enfòmasyon sou Sekirite
- Pwovizyon pou pouvwa: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- Plasman: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- Vantilasyon: Asire w ke gen ase vantilasyon toutotou enprimant lan pou anpeche l chofe twòp. Pa bloke ouvèti vantilasyon yo.
- Kontak likid: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- Pati k ap deplase: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. Pake kontni
Verifye ke tout atik yo prezan nan pakè a:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- Pwovizyon pou pouvwa
- Kòd pouvwa
- Starter Paper Roll
- Manyèl Itilizatè (dokiman sa a)
4. Enstalasyon
4.1 Debalaj ak plasman
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 Konekte ekipman pou pouvwa a
- Konekte fil elektrik la ak ekipman pou pouvwa a.
- Plug the power supply connector into the power port on the back of the printer.
- Ploge kòd elektrik la nan yon priz elektrik ki gen tè.
4.3 Konekte Kab Done yo
The SRP-350IIICOSG printer supports Serial and USB interfaces.

Figi 4.3.1: Dèyè view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- Koneksyon USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- Koneksyon seri: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 Chaje woulo papye a
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- Rale yon ti kantite papye soti dèyè kouto a.
- Fèmen kouvèti enprimant lan byen fèm jiskaske li fè yon klik an plas.

Figi 4.4.1: Devan view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 Enstalasyon chofè
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. Itilizasyon Enprimant lan
5.1 Limen/Etenyen
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 Endikatè Estati yo
The printer features LED indicators to show its current status:
- Pouvwa dirije: Li limen lè enprimant lan limen.
- Erè ki ap dirije: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- Paper LED: Li limen lè woulo papye a prèske fini oswa li pa fini.
5.3 Enprime yon paj tès
To print a self-test page:
- Ensure the printer is powered off and paper is loaded.
- Hold down the FEED button.
- While holding the FEED button, turn on the printer.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. Antretyen
6.1 Netwaye tèt enprime a
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- Etenn enprimant lan epi dekonekte kòd kouran an.
- Louvri kouvèti enprimant lan.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- Kite tèt enprime a seche nèt anvan ou fèmen kouvèti a epi rekonekte kouran an.
6.2 Replacing the Paper Roll
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 Cleaning the Auto Cutter
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
NAN. Depanaj
Seksyon sa a adrese pwoblèm komen ou ka rankontre ak enprimant ou an.
| Pwoblèm | Kòz posib | Solisyon |
|---|---|---|
| Enprimant lan pa limen | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| Pa gen enprime | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| Move kalite enprime | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| Konfiti papye | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. Espesifikasyon
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| Karakteristik | Spesifikasyon |
|---|---|
| Teknoloji Enpresyon | Dirèk tèmik |
| Vitès Enpresyon (Monochrome) | Up to 200 mm/sec (approx. 10 ppm) |
| Enprime Rezolisyon | 203 dpi (203 x 203 dpi) |
| Entèfas | Serial, USB |
| Kouto oto | Yes (1.8M cuts) |
| Gwosè Maksimòm Medya | Wide format roll |
| Dimansyon (W x P x H) | 5.71 x 5.75 x 8.03 pous |
| Pwa atik | 3.41 liv |
| Pwovizyon pou pouvwa | Pwovizyon pou pouvwa ekstèn (enkli) |
9. Garanti ak sipò
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon websit la. Ou ka jwenn chofè, FAQ, ak enfòmasyon pou kontakte sèvis kliyan la.
Bixolon Official Websit: www.bixolon.com